Customer service professional with over 20 years of experience in managing inventory levels to enhance product availability and customer satisfaction. I have demonstrated strong team leadership skills, effectively guiding teams to reduce stockouts and improve operational efficiency.
Overview
22
22
years of professional experience
Work History
Delivery Driver
Amazon Flex
10.2024 - Current
Transport items from one location to another ensuring timely and safe delivery to customers and businesses
Banquet Server
Florida State University (Legends)
10.2024 - Current
Provide exceptional service to guests enhancing their dining experience and fostering repeat business through attentive care
Merchandising
Costco Wholesale
10.2020 - 08.2024
Responsible for arranging products on shelves and creating visually appealing displays to attract customers.
Tracked inventory levels, ensuring products are in stock and report any shortages or issues to management.
Responsible for setting prices, implementing promotional strategies, and ensuring price signs are accurate and up to date.
Customer Service
Costco Wholesale
07.2003 - 10.2020
Checked member cards as they entered the building and checked receipts as members left the building making sure they were not undercharged or overcharged for items.
Resolved customer inquiries efficiently leading to noticeable improvements in satisfaction ratings and repeated business.