Celeste Irvin
Dacula,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Walmart Associate
Walmart
10.2000 - Current
- Enhanced team productivity by streamlining communication and implementing customer service effectively.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns online and in person.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs for products and supplies used daily.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Trained and mentored junior staff on customer service strategies and techniques.
Packing Handler
Elringklinger USA
05.2013 - 11.2015
- Reduced product damage rates through careful handling and proper packaging materials usage.
- Ensured customer satisfaction by accurately following packing instructions and addressing special requests.
- Maintained high safety standards, adhering to company policies and OSHA regulations within the workspace.
- Trained new employees on packing procedures, increasing overall team efficiency and performance levels.
- Increased order processing speed by maintaining an organized and clean work area.
- Streamlined packing processes, resulting in improved productivity and reduced overtime expenses.
Education
High School Diploma -
Buford High School
Buford, GASkills
- Equipment Operation
- Damage Prevention
- Attention to Detail
- Safety Protocols
- Efficient Packaging
- Deadline Adherence
- Teamwork Abilities
- Customer Service
- Material Handling
Timeline
Packing Handler
Elringklinger USA
05.2013 - 11.2015
Walmart Associate
Walmart
10.2000 - Current
High School Diploma -
Buford High School
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