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Celeste Jones
Cortez,CO
Summary
Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Deli/Bakery
Walmart
Cortez, CO
11.2022 - 01.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Waitress
Slackers
Page, AZ
04.2022 - 11.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Front Desk Receptionist
Holiday Inn Express Hotel
Cortez, CO
03.2025 - Current
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointments and maintained scheduling for multiple departments.
- Utilized phone systems to handle incoming calls and direct them to appropriate personnel.
- Implemented efficient filing systems to streamline document retrieval and organization.
- Trained new staff on front desk procedures and customer service best practices.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Cook
Burger King
Kayenta, AZ
01.2018 - 03.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Transitioned between breakfast and lunch service.
- Ordered and received products and supplies to stock kitchen areas.
Food Champion
Taco Bell
Kayenta
10.2016 - 02.2017
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Reduced customer wait times by quickly operating customer window and sales register.
Education
GED -
06.2023
Skills
- Ordering Procedures
- Cleaning and Sanitizing
- Data Entry
- Preparing Food Items
- Beverage Preparation
- Cash Register Operation
- Stocking and Replenishing
- Customer Needs Assessment
- Displays and Showcases
- Proper Food Handling
- Stocking of Food Cases
- Health and Safety Standards
- Food and Beverage Service
- Preventing Food Spoilage
- Teamwork and Collaboration
- Food Production Processes
- Setup and Breakdown Procedures
- Register Operations
- Temperature Assessments
Timeline
Front Desk Receptionist - Holiday Inn Express Hotel
03.2025 - Current
Deli/Bakery - Walmart
11.2022 - 01.2023
Waitress - Slackers
04.2022 - 11.2022
Cook - Burger King
01.2018 - 03.2019
Food Champion - Taco Bell
10.2016 - 02.2017
Coconino County Community College - GED,