Celeste Kristie
Timonium ,MD
Summary
Dynamic Merchandiser with a proven track record at Crossmark, excelling in planogram design and stock control. Recognized for enhancing customer satisfaction through effective relationship building and clear communication. Adept at optimizing product placement and maintaining inventory levels, driving sales and engagement in retail environments. Reliable team player committed to achieving results.
Overview
2027
2027
years of professional experience
Work History
Merchandiser
Crossmark
- Executed planograms to optimize product placement and enhance visual merchandising standards
- Collaborated with store teams to ensure accurate inventory management and product availability
- Conducted market analysis to identify trends and inform category management decisions
- Trained new team members on merchandising techniques and company policies for improved performance
- Implemented promotional displays to drive sales and increase customer engagement in retail environments
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Sales Associate
Michaels Arts and Crafts
Hunt Valley, MD
09.2022 - Current
- Assisted customers in product selection, enhancing shopping experience and satisfaction.
- Maintained organized displays, ensuring optimal product visibility and accessibility.
- Processed transactions accurately using point-of-sale systems, promoting efficient checkout procedures.
- Collaborated with team members to restock inventory, supporting operational efficiency and product availability.
Administrative Assistant
Genesis Healthcare System
Baltimore, MD
2000 - 2020
- Managed scheduling and calendar coordination for multiple executives, ensuring efficient time utilization.
- Prepared and maintained confidential documents, enhancing information security protocols.
- Assisted in onboarding new staff by organizing training sessions and materials, facilitating smoother transitions.
- Streamlined communication between departments, improving collaboration on projects and initiatives.
- Coordinated logistics for meetings and events, ensuring all resources met organizational standards.
- Conducted regular inventory checks of office supplies, optimizing resource allocation and reducing costs.
- Developed process documentation for administrative tasks, enhancing team consistency and knowledge sharing.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
Education
Associate of Science -
Towson University
Baltimore, MDSkills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Maintaining stock levels
- Stock replenishment
- Active listener
- Merchandise planning
- Pricing and signage updates
- Planogram design
- Markdown procedures
- Plan-o-gram implementation
- Display signage
- Stock control
- Time management
- Multitasking
- Customer service
- Organizational skills
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Relationship building
Timeline
Sales Associate
Michaels Arts and Crafts
09.2022 - Current
Merchandiser
Crossmark
Administrative Assistant
Genesis Healthcare System
2000 - 2020
Associate of Science -
Towson University