Celeste Landrum
Summary
Dynamic professional with a proven track record at Iona Handcrafted Books, excelling in customer satisfaction and team collaboration. Recognized for effective time management and a detail-oriented approach, I foster strong client relationships and drive repeat business. Committed to service excellence, I consistently deliver creative solutions that enhance operational efficiency.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Inspired Deliveries
11.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Assistant Sales Manager
Iona Handcrafted Books
04.2013 - 01.2021
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Developed strong client relationships for repeat business and increased referrals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
Supervisor for Media Airport
Clear Channel Media Airport Division
01.2010 - 07.2013
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
- Created and managed project plans, timelines and budgets.
Education
Bachelor of Arts - Theater Arts
Texas State University
San Marcos, TX05-2008
Skills
- Constructive Mindset
- Service Excellence
- Detail-Oriented Approach
- Effective Time Management
- Trustworthy Professional
- Creative Solution Development
Timeline
Delivery Driver
Inspired Deliveries
11.2024 - Current
Assistant Sales Manager
Iona Handcrafted Books
04.2013 - 01.2021
Supervisor for Media Airport
Clear Channel Media Airport Division
01.2010 - 07.2013
Bachelor of Arts - Theater Arts
Texas State University
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