Celeste Lozoya
El Cajon,CA
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Cashier
Stater Brothers Markets
03.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
Meat Clerk
Stater Brothers Markets
03.2021 - Current
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Restocked products based on available inventories and customer demands.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
Courtesy Clerk
Stater Brothers Markets
03.2021 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and tidy checkout area to optimize service delivery.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
Psychology
California State University San Marcos
San Marcos Hemet High School
Hemet, CASkills
- Time Management
- Adaptable and Flexible
- Cooperative Attitude
- Cash Counting Machine Operations
- Payment Collection
- Complex Problem-Solving
- Return and Exchange Processing
- Customer Service
- Inventory Management
- Bagging and Packaging
Timeline
Cashier
Stater Brothers Markets
03.2021 - Current
Meat Clerk
Stater Brothers Markets
03.2021 - Current
Courtesy Clerk
Stater Brothers Markets
03.2021 - Current
Psychology
California State University San Marcos
Hemet High School
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