Summary
Overview
Work History
Education
Skills
Timeline
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Celeste Netto

Miami,FL

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

5
5
years of professional experience

Work History

Cashier Team Lead

Diced
11.2019 - Current
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased customer loyalty and retention.
  • Educated customers on promotions to enhance sales.

Warehouse Manager

Pcheebum
01.2022 - 08.2024
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

Front Desk Receptionist

Miami Beach Community Health Clinic
06.2021 - 02.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Developed strong working relationships with team members, fostering a positive work environment.

Education

High School Diploma -

MLMPI Preparatory Academy
Cutler Bay, FL
06.2021

Skills

  • Store opening/closing procedures
  • Stocking and replenishing
  • Interpersonal ability
  • Cash Handling
  • Sales expertise
  • Multi-tasking skill
  • Bagging and packaging
  • Team Leadership
  • Cleaning and sanitizing
  • Product knowledge
  • Customer assistance
  • Online Order Picking
  • Reliable and Responsible
  • Customer Service

Timeline

Warehouse Manager

Pcheebum
01.2022 - 08.2024

Front Desk Receptionist

Miami Beach Community Health Clinic
06.2021 - 02.2022

Cashier Team Lead

Diced
11.2019 - Current

High School Diploma -

MLMPI Preparatory Academy
Celeste Netto