Summary
Overview
Work History
Skills
Timeline
Generic

Celeste Palmer

Asheville,NC

Summary

I have almost 20 years of experience in the food and beverage industry, specializing in fast-paced restaurant and bar establishments. I thrive in high-volume settings, delivering exceptional customer care, as I genuinely strive to contribute to, enrich, and elevate the quality of the experiences in which I participate. I am adaptable, detail-oriented, and have great work ethics. I am known to be a joy to work with and be around. Additionally, through many years of personal healing, inner work, and mindfulness practices, I have acquired many skills in problem solving, and remaining calm and centered in stressful environments.

Overview

2019
2019
years of professional experience

Work History

Veteran Bartender

Lavaca Stree Bar
Austin , TX
08.2013 - 07.2018
  • Veteran bartender at a popular sports bar in downtown Austin, serving over 200 patrons during peak hours.
  • Delivered prompt and excellent service at tables and bar top, while working with a close team of 8 to 10 other servers and bartenders.
  • Efficient at both opening and closing the establishment, ensuring a smooth transition for staff and customers alike, while keeping the high-volume bar and restaurant clean and inviting.
  • Creating an overall outstanding customer and team experience through effective communication, efficient support, and a joyful, positive attitude.

Waitress

The W Hotel
Austin , TX
04.2016 - 09.2017
  • Opened and closed the rooftop pool establishment, ensuring an inviting experience for guests and staff alike by greeting and seating guests, taking and delivering orders, and keeping tables and cabanas clean throughout the guest's experience, for smooth and quick turnover in a high-volume establishment.
  • Supported bartenders and other servers throughout the shift to ensure smooth operations, healthy team dynamics, and great a guest experience.
  • Checked with customers throughout meal service to ensure satisfaction.

Libation Specialist

Eat Well Apothocary
Tampa, FL
  • Co-created and crafted an innovative cocktail menu for unique private events, enhancing the culinary experience while exciting guests with custom creations.
  • Cultivated and inspired a small beverage service team, fostered harmonious team dynamics, and enhanced workflow improving operations and efficiency.
  • Ensured joyful guest experiences through innovative cocktail menus and top-notch, joyful service.

Skills

  • High-volume dining and fast-paced environments
  • Cocktail creation and menu development
  • Excellent customer care
  • Bar management and team coordination
  • Event planning and curation of unique private experiences
  • Friendly, optimistic, positive attitude
  • Accountable and responsible
  • Adaptable and fast learning
  • Experienced with POS
  • Attention to detail
  • Effective communication

Timeline

Waitress

The W Hotel
04.2016 - 09.2017

Veteran Bartender

Lavaca Stree Bar
08.2013 - 07.2018

Libation Specialist

Eat Well Apothocary
Celeste Palmer