KATHERINE LEIRER
Greenwood Village,CO
Summary
Dynamic and personable hospitality professional with over a decade of experience in high-volume restaurants, hotels, and banquet operations. Expert in customer service, mixology, team leadership, and bar management. Known for creating engaging guest experiences, training successful teams, and ensuring smooth and profitable operations. ServeSafe-certified and committed to maintaining the highest standards of safety and service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server, Trainer, Bartender, Head Wait
Pappadeaux Seafood Kitchen
Denver, CO
01.2013 - Current
- Trained and mentored new bartenders and waitstaff on service standards
- Delivered exceptional guest service, increasing repeat patronage
- Managed registers, balanced cashier drawers, and ensured policy compliance
- Promoted daily specials and seasonal offerings to drive revenue
- Maintained a clean, efficient, and organized bar and dining environment
Business Development and Sales
American GPR and Coring
Denver, CO
05.2021 - 04.2023
- Analyzed account needs and developed tailored sales strategies
- Presented customized sales pitches aligned with client and company goals
- Scheduled appointments, negotiated contracts, and secured repeat business
- Attended networking events to expand clientele and build partnerships
Server, Bartender
La Loma
Castle Rock, CO
12.2021 - 01.2022
- Delivered personalized guest service tailored to preferences
- Collaborated with kitchen and bar staff to ensure smooth service flow
- Promoted premium menu items and optimized table turnover
- Ensured adherence to health and safety standards at all times
- Adapted quickly in high-pressure, fast-paced shifts
Supervisor, Server, Bartender
DoubleTree by Hilton
Durango, CO
04.2019 - 12.2021
- Created signature cocktails to enhance guest experience and increase sales
- Led staff in meeting performance standards and operational goals
- Participated in recruitment, onboarding, and staff development
- Resolved guest concerns professionally to uphold brand reputation
Banquet Server/Bartender
DoubleTree by Hilton
Durango, CO
04.2019 - 06.2021
- Delivered efficient service for large events and corporate functions
- Ensured accurate drink preparation and tab transitions between service areas
- Assisted in event setup, breakdown, and coordination with management
Manager on Duty, Server, Bartender
Old Tymers Café
Durango, CO
09.2017 - 02.2020
- Oversaw POS operations, daily reporting, and staff checkouts
- Conducted nightly closing duties and balanced cash deposits
- Managed bar inventory, reordering, and waste control
- Provided knowledgeable, efficient service in a casual dining setting
Education
Bachelor of Arts -
Metropolitan State University of Denver
Denver, COHigh School Diploma -
ThunderRidge High School
Highlands Ranch, COSkills
- Craft Cocktail Preparation
- Mixology Expertise
- High-Volume Customer Service
- Upselling Techniques
- Food Safety
- Health Code Compliance
- POS Systems
- Cash Handling
- Staff Training
- Mentorship
- Shift Leadership
- Event Coordination
- Banquet Coordination
- Private Dining Coordination
- Inventory Management
- Basic Accounting
- Adaptability
- Fast-Paced Environments
- Team-Based Environments
Certification
ServeSafe Certified
References
Available upon request.
Timeline
Server, Bartender
La Loma
12.2021 - 01.2022
Business Development and Sales
American GPR and Coring
05.2021 - 04.2023
Supervisor, Server, Bartender
DoubleTree by Hilton
04.2019 - 12.2021
Banquet Server/Bartender
DoubleTree by Hilton
04.2019 - 06.2021
Manager on Duty, Server, Bartender
Old Tymers Café
09.2017 - 02.2020
Server, Trainer, Bartender, Head Wait
Pappadeaux Seafood Kitchen
01.2013 - Current
Bachelor of Arts -
Metropolitan State University of Denver
High School Diploma -
ThunderRidge High School
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