Bilingual administrative professional with experience in logistics, customer service, and office support. Skilled in scheduling, records management, team leadership, and delivering exceptional service in English and Spanish.
Overview
9
9
years of post-secondary education
10
10
years of professional experience
Work History
Logistics Supervisor
World Class Distribution
11.2025 - Current
Supervised hiring, training, and management of logistics staff, dispatchers, and clerks to enhance team effectiveness.
Coordinated scheduling of departures and deliveries while optimizing operational flow.
Established connections with vendors, stores, and carriers to ensure smooth operations.
Dispatch Control: Monitor, track shipments, maintain accurate records and complete multiple excel reports
Program Leader
Think Together
04.2024 - 11.2025
Supervised children after school
Provided guidance to students on homework assignments
Coordinated attendance tracking and daily activities to ensure student engagement.
Facilitated communication with parents
Logistics Dispatcher
World Class Distribution
09.2023 - 11.2025
Scheduled and tracked shipments to ensure timely deliveries.
Maintained dispatch records and provided bilingual support to facilitate communication.
Completed daily reports with shipment information
Associate Banker
JPMorgan Chase
02.2021 - 09.2023
Processed banking transactions and managed account services to ensure customer satisfaction.
Processed banking transactions and account services.
Provided customer service in a fast-paced environment.
Medical Billing Clerk
California Medical Billing and Consulting
10.2019 - 02.2021
Processed insurance and patient payments accurately.
Updated accounts and reconciled deposits.
Maintained billing records and resolved inquiries.
Customer Service Clerk
Dollar Tree
07.2016 - 10.2019
Processed cash transactions, ensuring accurate balancing of deposits.
Assisted customers, resolving concerns to enhance satisfaction.
Organized inventory and supported daily operations.