Summary
Overview
Work History
Education
Skills
Timeline
Generic
CELESTE RODRIGUEZ

CELESTE RODRIGUEZ

Boston,MA

Summary

Hard working and eager to learn and improve in the customer service industry.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

TELAT
04.2023 - 10.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Customer Service Representative

CCSI
06.2022 - 04.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Answered constant flow of customer calls with minimal wait times.

Server

PHOCAS MARISCOS
05.2018 - 07.2018
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

CAYOMANGO FISH AND DRINKS
05.2016 - 07.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.


Education

Bachelor of Arts -

CasAzul
Mexico City
06.2022

Skills

  • Attentiveness
  • Problem solving skills
  • Active Listening
  • Patience
  • Clear communication skills
  • Multitasking
  • Creativity and resourcefulness
  • Bilingual

Timeline

Customer Service Representative

TELAT
04.2023 - 10.2023

Customer Service Representative

CCSI
06.2022 - 04.2023

Server

PHOCAS MARISCOS
05.2018 - 07.2018

Server

CAYOMANGO FISH AND DRINKS
05.2016 - 07.2017

Bachelor of Arts -

CasAzul

Similar Profiles

CREATE PROFILE
CELESTE RODRIGUEZ