Celeste Rodriguez
Anaheim,CA
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients to successfully reduce patients' anxiety or discomfort.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Call Center Representative
St. Joseph Heritage Healthcare
Brea, CA
03.2020 - 05.2020
- Managed incoming calls and scheduled appointments for patients.
- Answered patient inquiries, provided information on services, and directed callers to appropriate personnel.
- Entered patient data into electronic health records accurately and efficiently.
- Followed HIPAA guidelines when handling confidential patient information.
- Collaborated with physicians, nurses, and other staff members as needed.
Administrative Assistant
Berkshire Hathaway HomeServices
Cerritos, CA
02.2019 - 12.2019
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Managed office supplies inventory and placed orders when necessary.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Answered emails to provide information, resulting in effective business correspondence.
Education
Phlebotomy
Phlebotomy Training Specialists
Santa Ana, CA06-2024
Medical Assisting -
American Career College
Anaheim, CA12-2019
High School Diploma -
Savanna High School
Anaheim, CA05-2016
Skills
- Dedicated Team Player
- Phlebotomy
- Patient-focused care
- HIPAA compliance
- Positive attitude and reliable self starter
- Sanitation and sterilization
- Communication abilities
- Medical terminology knowledge
Certification
- Certified Phlebotomy Technician I Start Date: July 22,2024 End Date: July 21, 2026
- Medical Assistant
Timeline
Call Center Representative
St. Joseph Heritage Healthcare
03.2020 - 05.2020
Administrative Assistant
Berkshire Hathaway HomeServices
02.2019 - 12.2019
Phlebotomy
Phlebotomy Training Specialists
Medical Assisting -
American Career College
High School Diploma -
Savanna High School
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