Celeste Sofia Salas Moctezuma
Columbia,SC
Summary
Driven professional with a background at Chick-Fil-A, inc., excelling in roles requiring exceptional complaint resolution and oral communication skills. Proven track record in enhancing team efficiency and guest satisfaction. Skilled in foreign language proficiency and training team members.
Overview
2
2
years of professional experience
Work History
FOH Seasonal Team Member
Chick-Fil-A, inc.
Greenville, SC
01.2023 - Current
- Welcome & greet guests
- Take & prepare customers order at the front counter
- Maintain cleanliness in the counter & observe sanitation guidelines
- Train incoming Team Members ROLES
Retail Sales Associate
Khols Department Store
Greer, SC
09.2022 - 12.2022
- Handled customer complaints in a professional manner.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Greeted each customer and offered assistance in finding requested items
- Provided product information and answered customer questions.
Education
Bachelor - Political Science
University of South Carolina
05-2027
Skills
- Complaint resolution
- Team management
- Research and analysis
- Event coordination
- Oral communication
- Foreign language proficiency
Roles
- Latina Empowerment and Development Conference, Ambassador, 11/05/24 - 02/08/25
recruiting a target of 20 attendees, helping lead reflections about Latinidad and other conference topics, attending weekly cohort meetings, and keeping up with tasks, raising funds for your recruits' tickets and housing
- Kappa Delta Chi Inc. Historian/Chaplain, 08/01/24, 12/10/24
Responsible for the maintenance of all Kappa Delta Chi, Beta Xi chapter archives and shall keep them in an orderly fashion., Making newsletters monthly or weekly., Refer to the National Ceremonies Manual as needed.
Affiliations
- Active Member of Phi Alpha Delta Pre-Law Fraternity
- Member of the University of South Carolina Student Legislature
- Member of the University of South Carolina Model UN
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- Oliver Gospel Thrift Store
Timeline
FOH Seasonal Team Member
Chick-Fil-A, inc.
01.2023 - Current
Retail Sales Associate
Khols Department Store
09.2022 - 12.2022
Bachelor - Political Science
University of South Carolina
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