Celestine Robinson
Fairfield,CA
Summary
Driven Social Worker with a track record of enhancing client well-being at Alameda Health System Highland Hospital through expert case management and compassionate advocacy. Excelled in multidisciplinary team collaboration and crisis intervention, boosting program effectiveness and client satisfaction. Skilled in clinical supervision and motivational interviewing, consistently achieving positive outcomes in challenging environments. Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients, and advance change for communities in need.
Overview
13
13
years of professional experience
Work History
Social Worker
Alameda Health System Highland Hospital
12.2018 - Current
- Update client documentation for accurate, compliant and current records.
- Interview patients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborates with multidisciplinary teams to ensure appropriate care coordination and resource allocation for patients.
- Educates families on available community resources, connecting them with essential services such as housing assistance, financial support, healthcare providers and next level of care.
- Supports patients and families with empathy and compassion during difficult times.
- De-escalates stressful situations through individual and family crisis interventions.
- Maintains accurate case documentation for ICU 25 patients/bed unit, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocates for patients to assure respected rights and wishes.
- Establishes strong relationships with patients to better understand their needs and provide tailored support and resources accordingly.
- Ensures student learning experiences that integrate social work theory, practice, and research. Reviews learning objectives, tasks, and activities on student's education learning agreement.
Assistant Program Director
Turning Point Community Program
02.2016 - 10.2018
- Assisted program manager with developing budget and schedule.
- Facilitated strong relationships with community partners, collaborating on initiatives to improve program reach and impact.
- Maintained accurate records related to client participation, progress tracking, and outcome reporting for internal use and external stakeholders.
- Lead project teams towards successful completion of milestones within set timelines, enhancing overall program effectiveness.
- Collaborated with multidisciplinary teams in developing comprehensive plans that address clients'' unique goals while promoting overall wellbeing.
- Boosted staff of 25 morale and productivity by fostering a supportive work environment and providing clear communication channels.
Support Services Supervisor
Community Housing Partnership
08.2011 - 01.2017
- Stayed current with industry trends and emerging technologies pertinent to the role, enabling proactive adaptation of support strategies to better serve clients.
- Coached 5 employees through day-to-day work and complex problems.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Facilitated outreach and community awareness events and activities to educate the community on environment and public health issues and to ensure that the needs of culturally and economically diverse communities were met.
- Evaluated employee performance regularly, providing constructive feedback and coaching as needed.
- Partnered with Housing Operations staff to support residents with housing retention and increasing self-sufficiency.
Education
Master of Social Work - Social Work
California State University, East Bay
Hayward, CA06.2017
Bachelor of Science - Human Service Management
University of Phoenix
Oakland, CA06.2013
Skills
- Field Instruction
- Case Management
- Advocacy
- Conflict Resolution
- Crisis Intervention
- Risk Assessment
- Motivational Interviewing
- Cultural Competency
- Treatment and Service planning
- Staff Development
- Psychosocial Assessments
- Discharge Planning
- Clinical Supervision
- Trauma-focused interventions
Timeline
Social Worker
Alameda Health System Highland Hospital
12.2018 - Current
Assistant Program Director
Turning Point Community Program
02.2016 - 10.2018
Support Services Supervisor
Community Housing Partnership
08.2011 - 01.2017
Master of Social Work - Social Work
California State University, East Bay
Bachelor of Science - Human Service Management
University of Phoenix
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