Celestine Witkowski
Waupun,WI
Summary
Early professional willing to work any shift and offering great work ethic with a team approach. Animal lover committed and dedicated to learning new tasks with additional responsibilities while providing great care to animals. Animal-loving individual offering exemplary telephone and customer service skills. Hardworking employee known for remaining composed and confident in crisis situations.
Overview
3
3
years of professional experience
Work History
Lifeguard
RiverBend RV Resort
05.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Administer CPR if necessarily and first-aid following best practices.
- Monitored safety of guests in and around swimming pool and pond.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Provided friendly customer service to guests and addressed concerns.
- Responded to patron incidents in professional and timely manner.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Retail Sales Associate
Marshalls Department Store
09.2021 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Managed cash register after end of shift to balance and record accurate transactions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Kitchen Staff
Dockside Bar & Grill/Zigs Lakeside Pub
05.2020 - 09.2021
- Managed time to juggle multiple tasks simultaneously with ease.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Worked as a dishwasher, prep cook, and waitress.
- Worked assignments for different kitchen stations and specialized in pizzas, fries, breading, grilled hamburgers and daily specials.
- Transported food items from storage areas to kitchen for prepping.
- Plated and presented food following chef requirements.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
High School Diploma -
Waupun Junior Senior High
Waupun, WI05.2023
Skills
- Team Collaboration
- Judgment and Decision-Making
- Strong Customer Relations with Education
- Basic Veterinary Care
- Social Perceptiveness
- Emergency Situations
- Crisis Intervention
- Urgent Care
- Service-Orientation
- Emergent Care
- Cleaning and Sanitizing
- Critical Thinking
- Documentation and reporting
- Physical Fitness
Accomplishments
1st Degree Black Belt in Karate
1st Degree Black Belt in Judo
- Collaborated with the Hogosha Team in the development of younger members while instructing them.
- Coached members of the Hogosha Team at various competitions
Timeline
Lifeguard
RiverBend RV Resort
05.2023 - Current
Retail Sales Associate
Marshalls Department Store
09.2021 - 05.2023
Kitchen Staff
Dockside Bar & Grill/Zigs Lakeside Pub
05.2020 - 09.2021
High School Diploma -
Waupun Junior Senior High
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