Celia Castillo
Apple Valley,CA
Summary
To obtain a position as a part time/full time medical assistant in a place where I can put my skills to work.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
14
14
years of professional experience
Work History
Medical Assistant (front and back office)
Martha Meza M.D. Inc.
05.2016 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Elderly Caregiver
Martha Figueroa
10.2012 - 08.2019
- Taking care of an elderly person, in wheel chair
- Offered companionship and kindness to elderly.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Assisted disabled clients to support independence and well-being.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Assisted with daily living activities, running errands, and household chores.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Cashier
Smart and Final
05.2014 - 11.2017
- Would welcome customers, answering their questions, answered called, helping them locate items, provided advice or recommendations, operated scanners, scales, cash registers, other electronics, accepted payments, ensured all prices and quantities were accurate and provided a receipt to every customer
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Front and back office medical assistant
South Torrance Medical Group
11.2012 - 01.2013
- Recorded vital signs, administered vaccines, provided assistance with procedures, scheduled appointments, managed call responses, and aided with translations.
- Aided the office manager in monitoring inventory levels and replenishing supplies in examination rooms and workstations.
- Enhanced patient flow by alerting the provider to patients' arrivals, monitoring delays, and maintaining communication with both patients and clinical staff.
Poll worker
Los Angeles County
05.2011 - 05.2011
- Made sure the person who went in to vote was in the roster
- Help voters if they needed help
- Gave the voters their receipt and a voting sticker
- Monitored candidates and members of public for compliance with security, campaign and other procedures.
- Enhanced voter experience by efficiently processing registrations and providing clear instructions.
- Registered new voters for primary and general elections.
- Continuously updated knowledge on election laws, regulations, and procedures in order to provide accurate information to voters and fellow poll workers.
Education
Certificate -
Phlebotomy Training Specialists
Culver City, CA07-2022
Medical Assisting Certificate -
Harbor Occupational Center
San Pedro, CA01.2012
High School Diploma -
Roosevelt High School
Los Angeles, CA01.2011
Skills
- Bilingual(English and Spanish)
- Medical Assistant certificate
- Certificate in keyboarding
- Computer skills
- CPR certified
- First Aid certified
- Driver's License(CA)
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Phlebotomy
- Medical terminology knowledge
- Reliable team player
- Electronic Medical Records
Timeline
Medical Assistant (front and back office)
Martha Meza M.D. Inc.
05.2016 - Current
Cashier
Smart and Final
05.2014 - 11.2017
Front and back office medical assistant
South Torrance Medical Group
11.2012 - 01.2013
Elderly Caregiver
Martha Figueroa
10.2012 - 08.2019
Poll worker
Los Angeles County
05.2011 - 05.2011
Medical Assisting Certificate -
Harbor Occupational Center
High School Diploma -
Roosevelt High School
Certificate -
Phlebotomy Training Specialists
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