Celia Martinez
Henderson,NV
Summary
Dedicated professional with a strong work ethic and cleaning expertise, honed at Wynn Casino Hotel. Recognized for enhancing team efficiency and maintaining high cleanliness standards. A reliable team player, adept at addressing guest concerns promptly while ensuring compliance with operational protocols. Committed to delivering exceptional service in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Casino Porter (MGM Grand Casino)
GOODWRX, LLC
03.2024 - Current
- Ensured smooth transitions between shifts by effectively communicating relevant information with incoming porters regarding ongoing tasks or concerns.
- Helped maintain inventory of cleaning supplies and replenished supplies in restrooms.
- Reduced response time to spills or messes on the gaming floor by proactively monitoring high-traffic areas during peak hours.
- Drove carts to transport tools, equipment, supplies and trash.
Guest Room Attendant (Treasure Island Casino)
GOODWRX, LLC
03.2024 - Current
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
- Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.
Guest Room Attendant Housekeeping Specialist
Wynn Casino Hotel
04.2023 - 03.2024
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
- Inspected rooms to identify and address maintenance issues, improving overall guest experience.
- Inspected rooms to confirm adherence to department standards.
- Maintained inventory of linens, towels, and amenities to ensure consistent quality and availability.
- Assisted housekeeping team in achieving high cleanliness standards for all guest rooms.
- Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
- Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.
Library Student Assistant
Rio Hondo College
08.2017 - 03.2019
- Organized returned books and materials and assisted with shelving.
- Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
- Assisted library staff with clerical duties to help lighten workload.
- Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.
Professional Truck Driver
JDH Express
10.2010 - 06.2017
- Utilized strong problem-solving skills when faced with unexpected obstacles during transportation, identifying alternative routes or solutions as needed to prevent major disruptions.
- Maintained accurate records of miles driven, fuel expenses, and delivery details for efficient reporting and cost analysis.
- Emphasized punctuality; arriving at pick-up locations ahead of time to facilitate expedited loading procedures and avoid potential delays in the process.
- Demonstrated strong knowledge of DOT regulations, ensuring compliance with all applicable laws during transportation activities.
- Delivered goods in a timely manner by adhering to strict schedules and maintaining constant communication with dispatchers.
Education
Associate of Arts -
Rio Hondo College
Whittier, CA07-2017
GED -
La Sierra Adult School
Whittier, CA07-1995
Skills
- Strong work ethic
- Cleaning expertise
- Team player attitude
- Reliability and punctuality
Languages
Spanish
Professional Working
Timeline
Casino Porter (MGM Grand Casino)
GOODWRX, LLC
03.2024 - Current
Guest Room Attendant (Treasure Island Casino)
GOODWRX, LLC
03.2024 - Current
Guest Room Attendant Housekeeping Specialist
Wynn Casino Hotel
04.2023 - 03.2024
Library Student Assistant
Rio Hondo College
08.2017 - 03.2019
Professional Truck Driver
JDH Express
10.2010 - 06.2017
Associate of Arts -
Rio Hondo College
GED -
La Sierra Adult School
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