Celia Ramirez
Bakersfield,CA
Summary
Dynamic and driven professional eager to embrace new challenges and opportunities for growth. Demonstrates a strong work ethic, exceptional adaptability, and outstanding interpersonal skills that foster collaboration and engagement. Proven ability to thrive in independent settings while rapidly acquiring new competencies. Committed to delivering high-quality results and contributing positively to team objectives.
Overview
5
5
years of professional experience
Work History
Administrative Sales Associate
Les Schwab Tires
Bakersfield, CA
01.2026 - Current
- Managed customer inquiries, providing accurate product information and enhancing service experience.
- Processed sales transactions efficiently, ensuring accuracy in cash handling and inventory management.
- Assisted in maintaining organized sales floor and inventory displays, contributing to optimal product visibility.
- Collaborated with team members to streamline order processing, reducing turnaround time for customer requests.
- Assisted customers with inquiries and provided support via phone and email. Handled customer communications through phone calls and emails.
Production Scheduling Manager
Hoover Treated Wood Products
Havana, FL
08.2024 - 01.2026
- Collaborated with production personnel to address and resolve scheduling conflicts.
- Managed production scheduling and kept team on-task to meet all deadlines.
- Collaborated with production teams to assess and strategize material requirements.
- Recommended strategic design changes to production systems aimed at mitigating capacity risks and meeting performance requirements.
- Kept production line ready for monthly inspections and yearly audits by consistently following optimal processes.
- Resolved customer inquiries and provided timely updates to enhance customer satisfaction.
- Assisted customers with inquiries, ensuring prompt and accurate information delivery.
- Processed returns and exchanges efficiently, minimizing wait times for customers.
- Built strong relationships with customers by providing personalized recommendations and attentive service.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Delivered timely responses to customer inquiries via phone or email communication channels.
QC Supervisor
Hoover Treated Wood Products
Bakersfield, CA
10.2022 - 08.2024
- Conducted regular inspections of products to guarantee compliance with established specifications.
- Maintained accurate records of inspection results, laboratory tests, and other related data.
- Led teams through problem solving activities focused on improving product quality.
- Scheduled priorities, equipment, workstations, and staff members to meet goals on time.
- Checked calibration certificates to keep instrumentation accuracy compliant with known standards.
- Conducted inspections of industrial facilities to ensure compliance with applicable environmental regulations.
- Trained personnel on proper safety protocols when working around hazardous materials.
Receiving Coordinator
Hoover Treated Wood Products
Bakersfield, CA
03.2021 - 10.2022
- Assigned every inbound a TSO
- Conducted thorough checks of received items to confirm alignment with packing slips, supporting inventory integrity.
- Evaluated incoming shipments for quality assurance and communicated findings to management team.
- Organized and maintained inventory by storing items in designated areas according to established control procedures.
- Oversaw proper handling techniques during loading and unloading of goods from trucks and trailers.
- Executed regular physical inventories of products within warehouse facility to ensure accurate stock levels.
Education
High School -
Highland High School
01-2010
Skills
- Bilingual
- Problem-Solving
- Fast learner
- Payroll Processing
- Responding to emails
- Customer service
- Multitasking
- Reliability
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Project Management & Execution
- Team Leadership & People Development
- Preventative & Corrective Maintenance Planning
- Document preparation
- Scheduling appointments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Sales Associate
Les Schwab Tires
01.2026 - Current
Production Scheduling Manager
Hoover Treated Wood Products
08.2024 - 01.2026
QC Supervisor
Hoover Treated Wood Products
10.2022 - 08.2024
Receiving Coordinator
Hoover Treated Wood Products
03.2021 - 10.2022
High School -
Highland High School