Celia St Germain
Creedmoor,NC
Summary
Empathetic Dental Assistant with a 22 year's background working in all clinical areas of the dental health industry. Skilled at making patients feel comfortable by providing thorough treatment and informative explanation of treatment to patients regarding procedures. Talented at Clinical and Laboratory procedures. Warm and kind with exceptional written and verbal communication abilities.
Overview
17
17
years of professional experience
Work History
Orthodontic Assistant
Gladwell Orthodontics
Raleigh, NC
01.2023 - 03.2024
- Taking diagnostic records with Itero scanner, and photographs. Reviewing and keeping up with patient chart notes for doctor to continued with proper patient care.
- Skilled in assisting doctor in all areas of clinical procedures in placement of all orthodontic appliances, but not limited in presentation of Patient treatment consults in Spanish.
- Educator of proper oral hygiene techniques and habits for at home patient care.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Lead Orthodontic Assistant
Mol / Southern Village Orthodontics
Chapel Hill, NC
03.2018 - 05.2022
- Managing HIPPA, and OSHA and maintaining all areas of clinic related Sterilization protocol and assisting with patients, training, and overseeing new assistants, meeting with reps, ordering and taking inventory on supplies.
- Organized patient records a long with assisting in all administrative duties including translations for Spanish speaking patients and treatment consults.
- Skilled in placement of all orthodontic appliances under the care of doctor and provided patients with educating them in proper oral hygiene care while in orthodontic treatment.
- Taking diagnostic records with Itero scanner, and photographs. Reviewing and keeping up with patient chart notes for doctor to continued with proper patient care, but not limited to being skilled in dental lab fabrications of orthodontic retainers and diagnostic study models.
- Ensured proper maintenance of all equipment within the practice including autoclaves, x-ray machines, Ultrasconic.
- Provided feedback on performance improvement initiatives within the clinic.
- Oversaw delivery of high-quality, cost-effective care with focus on patient safety, comfort and dignity.
Orthodontic Assistant
Carolina Braces and Raleigh Orthodontics
Raleigh, NC
09.2015 - 03.2018
- Assisting Doctor in the clinic with all clinical needs, managing and promoting social media, marketing, Spanish translation for treatment and scheduling.
- Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
- Assisted with laboratory procedures such as pouring models, trimming appliances, fabricating retainers.
- Instructed patients on how to properly use orthodontic appliances such as headgear or elastics.
- Attached wiring for braces and advised patient on how to properly and gently brush and floss.
- Prepared and polished patients' teeth before having braces installed.
- Prepared patients for dental radiographs and photographs.
- Participated in continuing education courses related to orthodontics whenever possible
Dental Assistant
San Marcos Family Dentistry
San Marcos, CA
09.2010 - 06.2014
- Clinically assisted with general dental procedures, endo and assisting oral surgeon with extractions, implants placement, bone grafts, gum grafts, as well as other office maintenance and inventory
- Prepared dental materials needed for amalgam, composite resin, impression material and cements for use by the dentist, and fabricate Temp crowns and bridges.
- Educated patients on proper oral hygiene techniques and habits.
- Sterilized instruments according to established guidelines and protocols, conduct routine maintenance of equipment.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Documented patient records with procedures performed and added notes taken to charts.
- Educated patients on treatment procedures and post-procedure home care.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Applied protective coating of fluoride to teeth during dental procedures.
Administrative Assistant
McKenna and Associates, CPA
Oceanside, CA
01.2007 - 06.2014
- Helping during tax season with data entry, answering phones, filing, making appointments
- Making copies for client’s documents for taxes, making bank deposits.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Education
Associate of Arts - Medical
Vance-Granville Community College
Henderson, NC01-2024
Dental Assisting Certificated of Diploma - Dental Assisting
United Educational Institute Vocational College
Oceanside, CA01-2011
Some College (No Degree) - Psychology
Santa Fe Community College
Santa Fe, NM01-1997
Skills
- BILINGUAL IN SPANISH
- Medical Scheduling/ Answering phones
- Experienced with Dolphin, Ortho edge, Ortho tract, Dentrix software
- HIPPA/OSHA management
- Inventory and Ordering
- Four and Six handed Dentistry
- Diagnostic records, taking X-rays Pan, Ceph, Photos Digital Imaging, Ceph tracing
- Direct and indirect bonding/ banding, TAD placement, Dental laser
- Lab skills- Impression/Itero scanner, 3D printing Invisalign Aligners and fabrications of retainers
- Perio/Implant and Oral Surgery Assisted, Post Op Care
- Educating on proper oral Hygiene
- Sterilization techniques
- X-Ray Processing
- Dental impressions
- Tray Organization
- Orthodontic photography
- Infection Control
- Restorative Dentistry
- Professional Demeanor
- Effective Communication
Languages
Spanish
Native/ Bilingual
Affiliations
- Public Notary / E Notary
- Home Renovations
- Continuing Education
Timeline
Orthodontic Assistant
Gladwell Orthodontics
01.2023 - 03.2024
Lead Orthodontic Assistant
Mol / Southern Village Orthodontics
03.2018 - 05.2022
Orthodontic Assistant
Carolina Braces and Raleigh Orthodontics
09.2015 - 03.2018
Dental Assistant
San Marcos Family Dentistry
09.2010 - 06.2014
Administrative Assistant
McKenna and Associates, CPA
01.2007 - 06.2014
Associate of Arts - Medical
Vance-Granville Community College
Dental Assisting Certificated of Diploma - Dental Assisting
United Educational Institute Vocational College
Some College (No Degree) - Psychology
Santa Fe Community College
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