YVETTE PORTILLO
Summary
Experienced dental office professional with exceptional customer-friendly attitude and team collaboration skills as a Records/ Sterilization/ Lab and Orthodontic Assistant. Individual with proven ability to be reliable and capable of handling multiple tasks simultaneously while delivering great customer service. Fast learner with a solution-oriented approach.
Overview
1
1
Certification
7
7
years of professional experience
Work History
ORTHODONTIC ASSISTANT
A List Orthodontics
05.2025 - 07.2026
- Assisted in the fitting and adjustment of braces and other appliances.
- Performed chairside duties including preparation of trays and passing instruments to the doctor during procedures.
- Educated patients on oral hygiene and care for braces.
- Scheduled appointments and coordinated patient follow-ups with efficiency.
FRONT OFFICE ADMINISTRATOR
Sharma Oral Surgery
09.2023 - 11.2024
- Coordinate patient scheduling, check-in, and check-out.
- Managed payment collection, procedure posting to patient ledgers, and invoice printing for accurate financial record-keeping
- Reviewed preoperative and postoperative instructions with patients to ensure understanding.
ORTHODONTIC ASSISTANT
Lineberger Orthodontics
03.2021 - 09.2023
- Maintained lab by calibrating equipment, labeling products, testing samples, and taking inventory to ensure optimal operation.
- Disinfected dental tools and equipment in compliance with safety standards
- Executed adjustments, detailing, bonding, and replaced broken wires and brackets to enhance patient comfort and care.
FRONT OFFICE ADMINISTRATOR
Friendly Dental Group
07.2019 - 03.2021
- Verified insurance, created benefit breakdowns and financial agreements to clarify patient coverage.
- Processed billing information accurately to facilitate timely insurance claims submissions.
- Presented treatment plans and Instructed patients on home care guidelines
Skills
- Sales techniques
- Ability to build relationships and establish trust
- Active listening
- Telephone etiquette
- Office administration
- Bilingual (Spanish)
- Insurance Verification
- Disinfection and sterilization
- Dental radiography
- ITero scanning
- Impression taking
- Retainer production
Certification
- CPR Certified
- X-Ray Certified
Education
Dental Assisting Certificate 2022
Lake Norman Dental Assisting School
High School Diploma 2019
Independence High School
Timeline
ORTHODONTIC ASSISTANT
A List Orthodontics
05.2025 - 07.2026
FRONT OFFICE ADMINISTRATOR
Sharma Oral Surgery
09.2023 - 11.2024
ORTHODONTIC ASSISTANT
Lineberger Orthodontics
03.2021 - 09.2023
FRONT OFFICE ADMINISTRATOR
Friendly Dental Group
07.2019 - 03.2021