Psychology major with a strong understanding of human behavior and communication, combined with experience and sales and customer service. Skilled in building strategies, identifying customer needs and providing tailored solutions to enhance satisfaction. Experienced in inventory management, merchandising and maintaining high service standards. Strong interpersonal and problem-solving skills with ability to adapt quickly to new environment and tasks.
Support daily office operations, event planning and student engagement by organization documents, coordinating schedules, providing transfer student insights and assisting with administrative tasks to enhance communication and university services.
Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately. Managed cash handling procedures, ensuring accurate accounting of daily sales transactions. Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
Assisted customers with product selection, maintain store organization, support and merchandisers efforts to drive sales, and collaborative with team to exceed store goals and enhanced customer satisfaction.
Assisted in Sephora with stocking, customer service and attending to cash register.
Represented organization positively and professionally while providing community with much-needed services. Assisted with special events and programs. Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
Mentored and engaged with interpersonal and educational activates with disabled students, Supported engaging, fun, and smooth-running events by helping with organization and planning. Attended and interacted with daily tasks of the students school schedules.
Skilled at working independently and collaboratively in a team environment. Maintained clean, neat, and operational facilities to serve program needs to catered to the homeless.
Customer Needs Assistance
Relationship building
Active Listening
Conflict Resolution
Sales Promotion
Effective Communication