Summary
Overview
Work History
Education
Skills
Messages
Timeline
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Celia Tangorra

Celia Tangorra

Phoenix,NY

Summary

Psychology major with a strong understanding of human behavior and communication, combined with experience and sales and customer service. Skilled in building strategies, identifying customer needs and providing tailored solutions to enhance satisfaction. Experienced in inventory management, merchandising and maintaining high service standards. Strong interpersonal and problem-solving skills with ability to adapt quickly to new environment and tasks.

Overview

8
8
years of professional experience

Work History

Transfer Student Office Assistant

Niagara University
01.2025 - Current

Support daily office operations, event planning and student engagement by organization documents, coordinating schedules, providing transfer student insights and assisting with administrative tasks to enhance communication and university services.

Mixologist

Dunkin Donuts
06.2023 - Current

Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately. Managed cash handling procedures, ensuring accurate accounting of daily sales transactions. Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.


Retail Associate

Kohls
02.2022 - 08.2024

Assisted customers with product selection, maintain store organization, support and merchandisers efforts to drive sales, and collaborative with team to exceed store goals and enhanced customer satisfaction.

Assisted in Sephora with stocking, customer service and attending to cash register.

Volunteer

Pope John XXIII Church
12.2018 - 12.2018

Represented organization positively and professionally while providing community with much-needed services. Assisted with special events and programs. Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.

Volunteer

Liverpool Central School District
06.2018 - 08.2018

Mentored and engaged with interpersonal and educational activates with disabled students, Supported engaging, fun, and smooth-running events by helping with organization and planning. Attended and interacted with daily tasks of the students school schedules.


Volunteer

Food Shelter Public Relations
12.2016 - 12.2016

Skilled at working independently and collaboratively in a team environment. Maintained clean, neat, and operational facilities to serve program needs to catered to the homeless.


Education

Bachelor of Science - Psychology

Niagara University
Niagara Falls, NY
05-2026

Associate of Science - Psychology

Cayuga Community College
Auburn, NY
05-2024

High School Diploma -

John C Birdlebough
Phoenix, NY
06-2023

Skills

    Customer Needs Assistance

    Relationship building

    Active Listening

    Conflict Resolution

    Sales Promotion

    Effective Communication

Messages

  • 04/14/25, 19:08, Celia Tangorra , ctangorra@mail.niagara.edu, (no subject), 1 message
  • 04/14/25, 19:12, Celia Tangorra , ctangorra@mail.niagara.edu, Niagara University Mail - (no subject), https://mail.google.com/mail/u/1/?ik=ef27b061a1&view=pt&search=all&permthid=thread-f:1829421314682855415&simpl=msg-f:1829421314682855415

Timeline

Transfer Student Office Assistant

Niagara University
01.2025 - Current

Mixologist

Dunkin Donuts
06.2023 - Current

Retail Associate

Kohls
02.2022 - 08.2024

Volunteer

Pope John XXIII Church
12.2018 - 12.2018

Volunteer

Liverpool Central School District
06.2018 - 08.2018

Volunteer

Food Shelter Public Relations
12.2016 - 12.2016

Bachelor of Science - Psychology

Niagara University

Associate of Science - Psychology

Cayuga Community College

High School Diploma -

John C Birdlebough
Celia Tangorra