Celia Westrick
Alva,USA
Summary
Detail-oriented and highly organized professional with a diverse background in office administration, floral design, customer service, and team management. Adept at multitasking, problem-solving, and creating seamless customer experiences. Strong expertise in sales, marketing, event planning, and financial management. Passionate about delivering quality service and fostering efficient operations.
Overview
10
10
years of professional experience
Work History
Office Administrator
Collier Urgent Care
Naples, FL
09.2020 - Current
- Oversee patient registration, insurance verification, and chart coding
- Manage financial transactions, including money collection and reconciliation
- Ensure efficient office operations, maintaining accuracy in administrative duties
Owner & Floral Designer
Celia’s Floral Designs
Pace, FL
01.2016 - 11.2020
- Designed and arranged floral decor for weddings, special events, and holidays
- Managed business operations, including client relations, inventory, and sales
- Provided personalized floral solutions tailored to customer preferences and themes
Barista & Manager
Drowsy Poet Coffee
Pace, FL
08.2017 - 07.2020
- Supervised daily operations, including opening, closing, and financial management
- Delivered exceptional customer service, ensuring guest satisfaction
- Trained and managed a team of baristas to maintain quality and efficiency
General Managing Agent
American Income Life
Pensacola Beach, FL
07.2016 - 09.2017
- Led a team of insurance agents, providing training and mentorship
- Managed sales performance and ensured quality control across operations
- Developed client relationships and executed life insurance sales strategies
Front Desk Clerk & Floral Designer
The Purple Tulip
Milton, FL
01.2015 - 05.2016
- Handled front desk responsibilities, including customer service and scheduling
- Transitioned into floral design, creating arrangements for various events
- Assisted with seasonal business demands, specializing in vase arrangements and wraps
Education
Bachelor of Arts - Elementary Education
Florida SouthWestern State College
Fort Myers, FL12-2026
Associate of Arts -
Evangel University
Springfield, MO05.2013
Skills
- Office Administration & Organization
- Customer Service & Client Relations
- Floral Design & Event Planning
- Sales
- Marketing
- Merchandising
- Financial Management
- Money Management
- Leadership
- Team Training
- Public Speaking
- Communication
- POS Systems
- Retail Sales
- Time Management
- Multitasking
Timeline
Office Administrator
Collier Urgent Care
09.2020 - Current
Barista & Manager
Drowsy Poet Coffee
08.2017 - 07.2020
General Managing Agent
American Income Life
07.2016 - 09.2017
Owner & Floral Designer
Celia’s Floral Designs
01.2016 - 11.2020
Front Desk Clerk & Floral Designer
The Purple Tulip
01.2015 - 05.2016
Bachelor of Arts - Elementary Education
Florida SouthWestern State College
Associate of Arts -
Evangel University
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