Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
GeneralManager
CELIA MAGEN JAMES

CELIA MAGEN JAMES

Fort Riley,KS

Summary

Detail-oriented Project Coordinator with 10+ years of experience managing complex operations, schedules, teams, and budgets in fast-paced environments. Proven ability to coordinate multiple work-streams, track deliverables, communicate across stakeholders, and keep projects on schedule and within budget. Highly organized, proactive, and well-suited for remote collaboration.

Overview

13
13
years of professional experience
1
1
Certification

Work History

General Manager

Skyway Entertainment – Hangar 6 & The Local Fix
03.2021 - 05.2025
  • Coordinated simultaneous operational projects including staffing changes, menu rollouts, system updates, and process improvements while maintaining daily service delivery.
  • Built and maintained project schedules, ensuring deadlines were met across multiple teams and vendors.
  • Monitored budgets and expenses, identifying variances and implementing corrective actions.
  • Communicated project status, risks, and updates to ownership and senior leadership.
  • Led onboarding and training initiatives, coordinating timelines, resources, and performance tracking.
  • Standardized workflows and documentation, improving consistency and reducing operational issues.
  • Directed daily operations, ensuring seamless service delivery and optimal guest experiences.
  • Developed and implemented strategic initiatives to enhance revenue growth and operational efficiency.

Training and Operations Lead

Skyway Entertainment- Rexall and The Local Fix
01.2020 - 03.2021
  • Streamlined daily operations to enhance service efficiency and customer satisfaction.
  • Coordinated inventory management processes to ensure stock availability and minimize waste.
  • Trained team members on operational procedures, fostering a collaborative work environment.
  • Implemented process improvements that reduced turnaround time and increased productivity.
  • Led cross-functional teams in executing special projects, aligning goals with operational objectives.

General Manager

Amazing Love Catering
02.2017 - 01.2020
  • Coordinated event-based projects from planning through execution, managing logistics, staffing, vendor timelines, and service delivery.
  • Served as the primary point of contact between clients, vendors, and internal teams to ensure alignment and on-time delivery.
  • Identified process gaps and implemented improvements to reduce errors and last-minute changes.

Lead Server Trainer

Cotton Patch Café
04.2016 - 05.2017
  • Coordinated training schedules and onboarding activities for new hires.
  • Tracked training progress and performance metrics, reporting outcomes to management.
  • Collaborated with leadership to roll out operational changes and new procedures.

Lead Server Trainer / Operations Support

Tejas Rodeo Steakhouse & Saloon | Gruene River Grill
02.2012 - 04.2016
  • Details available upon request

Education

English Language And Literature, Biology, Theatre

The University of Texas
San Antonio, TX

Horticultural Science

Lee College
Baytown, TX

Skills

  • Project Coordination & Scheduling
  • Cross-Functional Team Communication
  • Timeline & Deliverables Tracking
  • Process Improvement
  • Budget Monitoring & Cost Control
  • Risk Identification & Issue Resolution
  • Stakeholder & Vendor Coordination
  • Reporting & Documentation
  • Tools: Slack, Zoom, Google Workspace, Excel (intermediate)

Affiliations

Alamo City Actors Guild

Texas Restaurant Association

American Culinary Federation

Women's Food Service Forum

Certification

ServSafe Food Protection Manager Certification

Certificate in Horticulture-Landscape Architecture and Floral Design

Languages

Spanish
Full Professional

Timeline

General Manager

Skyway Entertainment – Hangar 6 & The Local Fix
03.2021 - 05.2025

Training and Operations Lead

Skyway Entertainment- Rexall and The Local Fix
01.2020 - 03.2021

General Manager

Amazing Love Catering
02.2017 - 01.2020

Lead Server Trainer

Cotton Patch Café
04.2016 - 05.2017

Lead Server Trainer / Operations Support

Tejas Rodeo Steakhouse & Saloon | Gruene River Grill
02.2012 - 04.2016

English Language And Literature, Biology, Theatre

The University of Texas

Horticultural Science

Lee College