Merchandising
Celia (Tami) McCall
Sales & Merchandising
Charlotte,NC
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Proficient in merchandising, payment processing and general housekeeping of store areas. Resourceful, focused, and hardworking with excellent interpersonal skills. Committed to strengthening customer experiences using compassion and professionalism when answering requests and processing sales.
Overview
21
21
years of professional experience
Work History
Sales Associate, Buyer
Uptown Cheapskate
Charlotte, NC
01.2022 - Current
- Use consultative sales techniques to understand customer needs and recommend relevant products and services..
- Engage with customers to build rapport and loyalty.
- Increase sales and customer satisfaction through personalized servicing.
- Check pricing, scan items, apply discounts and print receipts to ring up customers.
- Organize store merchandise racks and displays to promote and maintain visually appealing environments.
Medical Practice Manager
Restoration Charlotte, PLLC
Charlotte, NC
01.2016 - 01.2022
- Developed policies and procedures for effective practice management.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Communicated closely with patients, ensuring medical information was kept private.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Addressed and remedied all patient or team member issues.
Administrative Assistant
Levine's Children Specialty Center
Charlotte, NC
01.2012 - 03.2016
- Executed record filing system to improve document organization and management.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Scheduled meetings and client appointments for providers
Writer, Columnist
Centered Magazine
State College, PA
01.2012 - 12.2015
- Delivered insightful, informative, and entertaining content while meeting deadlines
- Adapted writing to editorial feedback
- Utilized strong writing, editing, and proofreading skills
- Performed research and checked facts to maintain high standard of journalistic integrity.
Sales Associate
Bare Minerals, Inc
Charlotte, NC
01.2011 - 01.2012
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Maintained counter and display areas for cleanliness and organization.
- Processed payments, entering sales in register for prompt customer service.
Independent Sales Contractor
Imagination Books, Inc
Charlotte, United States
01.2007 - 10.2011
- Managed 200 accounts in 14 NC and SC counties.
- Orchestrated efficient and performance-oriented daily work plan to maximize time usage and customer connections.
- Organized book and gift inventory to keep samples ready and products within optimal levels to support target customer levels.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
Associate of Arts - Interior Design
BYU Hawaii
La'ie, HI 05.2001 -
Skills
Sales expertise
Written Communication
Decision-Making
Active Listening
Planning and Coordination
Excellent people skills
Upselling
Exceptional customer service
Interests
Art History, Photography, Writing, Sociology, Interior Design, Philosophy, Music, Theater
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Tell me, what is it you plan do with your one wild and precious life?
Mary Oliver
Timeline
Sales Associate, Buyer
Uptown Cheapskate
01.2022 - Current
Medical Practice Manager
Restoration Charlotte, PLLC
01.2016 - 01.2022
Administrative Assistant
Levine's Children Specialty Center
01.2012 - 03.2016
Writer, Columnist
Centered Magazine
01.2012 - 12.2015
Sales Associate
Bare Minerals, Inc
01.2011 - 01.2012
Independent Sales Contractor
Imagination Books, Inc
01.2007 - 10.2011
Associate of Arts - Interior Design
BYU Hawaii
05.2001 -
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