Summary
Overview
Work History
Education
Skills
Timeline
Generic

Celicia Lowery

Atlanta,GA

Summary

The gaps in my resume is me returning to work after a year of family care.

Overview

5
5
years of professional experience

Work History

Retiree Health Representative

Alight Solutions
09.2024 - 10.2024
  • Enhanced customer satisfaction through compassionate care and open communication.
  • Demonstrated empathy and compassion while assisting patients through difficult times, fostering trust and rapport.
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments

Restaurant Server

Bartaco
02.2023 - 05.2023
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Greeted new customers, discussed specials, and took drink orders.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Banquet Server

Instawork
10.2022 - 05.2023
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Responded to guest inquiries and requests promptly and courteously.
  • Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.

Warehouse Auditor

Freight Breakers
01.2023 - 03.2023
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.

Warehouse Order Selector

Wellstar
08.2022 - 10.2022
  • Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards..
  • Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
  • Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
  • Boosted customer satisfaction through accurate order fulfillment, resulting in fewer returns due to incorrect items shipped.

Inventory Health Coordinator

Cardinal Health
06.2022 - 07.2022
  • Provided ongoing support to both patients and families throughout their healthcare journey, addressing concerns or challenges as they arose.
  • Conducted regular assessments of patient needs and coordinated services accordingly with relevant healthcare professionals.
  • Served as a liaison between patients, families, and healthcare providers to ensure seamless transitions across different levels of care.
  • Organized health fairs and community events to raise awareness on various health topics and available services.

Warehouse Associate

Staples
09.2019 - 08.2020
  • Prepared orders for shipment by picking, packing, and labeling
  • Performed inventory control, such as counting, and stocking merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.

Education

Westwood Cyber High School
Dearborn Heights, MI
2017

Skills

  • Customer Satisfaction
  • Order Taking
  • Organization
  • Memory retention
  • Proactive
  • Positive attitude
  • Adaptability
  • Speed
  • Technical knowledge

Timeline

Retiree Health Representative

Alight Solutions
09.2024 - 10.2024

Restaurant Server

Bartaco
02.2023 - 05.2023

Warehouse Auditor

Freight Breakers
01.2023 - 03.2023

Banquet Server

Instawork
10.2022 - 05.2023

Warehouse Order Selector

Wellstar
08.2022 - 10.2022

Inventory Health Coordinator

Cardinal Health
06.2022 - 07.2022

Warehouse Associate

Staples
09.2019 - 08.2020

Westwood Cyber High School

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Celicia Lowery