Enthusiastic Sale's Representative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service and retention. Motivated to learn, grow and excel in all area's.
Overview
16
16
years of professional experience
Work History
Health Benefit Representative/Sales Representative
Fidelis Care New York
25 Market St Poughkeepsie NY
08.2009 - Current
Collaborated effectively with sales, provider relations, retention and other representatives.
Answered questions about eligibility determinations and plan options.
Met with clients to obtain cost-effective insurance
Prepared thorough reports outlining plan performance.
Processed enrollment paperwork and benefits forms.
Developed and managed personal book of business with over 1000 clients.
Built successful referral network of company representatives, third-party administrators and benefits providers.
Seek out potential member's by networking and marketing the assigned counties.
Work with clients to understand their specific needs.
Retain member's by providing exceptional customer support.
Program Director/Relief
Berkshire County Arc Inc.
395 South St, Pittsfield Ma
08.2003 - 10.2006
Provided ongoing direction and leadership for program operations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
Maintained and updated project related documents.
Improved success of program by making proactive adjustments to operations.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Interviewed and hired talented residential supports with expertise in relationship's with different populations to increase individual strengths.
Addressed and resolved technical, financial and operational concerns by working with team members and directors.
Sales Representative/Billing Specialist/Technical Support Representative at COMCAST INC.Sales Representative/Billing Specialist/Technical Support Representative at COMCAST INC.