Celina Batimana
Midwest City,OK
Summary
I am BLS/CPR/AED certified. I am currently in Phlebotomy school and graduate in March. I enjoy working out and interacting with new people. I love hands on working and love learning new things. I am open-minded and willing to work!
Overview
3
3
years of professional experience
1
1
Certification
Work History
Order Puller
Hobby Lobby Warehouse
Oklahoma City, OK
09.2024 - 12.2025
- Operated forklifts and pallet jacks to efficiently retrieve merchandise from warehouse locations.
- Accurately picked orders according to customer specifications and ensured quality control standards were met.
- Maintained organization of stock inventory, reducing retrieval times for team members.
- Collaborated with team members to streamline order fulfillment processes and enhance productivity.
- Assisted in training new employees on safety procedures and operational protocols within the warehouse environment.
- Ensured compliance with safety regulations while handling materials and operating equipment in the warehouse setting.
- Checked each order for completeness and accuracy.
- Minimized backorders by diligently monitoring inventory levels and escalating low stock issues to the appropriate personnel.
- Contributed to warehouse space optimization by organizing storage areas for easy access and minimal errors during order pulling.
- Supported continuous improvement initiatives by regularly providing feedback and suggestions to management.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Palleted large shipments efficiently.
- Maintained a safe working environment by adhering to safety protocols and properly handling equipment during order pulling.
- Reduced order processing time with effective communication and coordination among team members.
- Succeeded in meeting daily order pulling targets consistently, contributing significantly to the overall efficiency of the warehouse operations.
- Completed high volume of daily orders while maintaining accuracy and speed, supporting reliable service for customers.
- Inventoried warehouse stock.
- Utilized barcode scanning technology for precise tracking of product locations within the warehouse for faster order pulling.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Followed orders precisely for correct items, sizes and quantities.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Managed timely and effective replacement of damaged or missing products.
Department Supervisor
Lowes Home Improvment
Yukon, OK
03.2023 - 08.2024
- Supervised team members to ensure compliance with safety protocols and operational standards.
- Managed inventory levels, optimizing stock organization and reducing product loss.
- Trained new employees on store policies, customer service expectations, and system operations.
- Coordinated daily schedules, ensuring adequate staffing for peak sales periods.
- Implemented process improvements to increase efficiency in customer service operations.
- Resolved customer inquiries and complaints, enhancing overall satisfaction ratings.
- Conducted regular performance evaluations to foster employee development and accountability.
- Collaborated with upper management to align departmental goals with company objectives.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of Number employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Built and designed large displays weekly to promote specific products.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
- Handled cash register, returns, and refunds.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Promoted culture focused on encouraging staff to develop skills and abilities.
- Wrote out weekly schedules to maintain coverage levels for expected demands.
- Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
- Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
- Maintained clean, organized workspaces for optimal functionality and employee safety.
- Contributed to the development of departmental policies and procedures that increased effectiveness and efficiency across various functions.
- Promoted a culture of continuous improvement through frequent process reviews, open dialogue among team members about potential enhancements, and proactive implementation of changes.
- Reduced employee turnover rate through effective communication, regular feedback, and fostering a positive work environment.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Education
High School Diploma -
John F. Kennedy High
Tumon, GuamPhlebotomy
Phlebotomy Training Specialists
Oklahoma City, OKSkills
- Staff management
- Mentoring and training
- Quality control
- OSHA safety trained
- Order of draw
- Venipuncture technique
- HIPAA compliance
- Patient communication
- Specimen labeling
- Professionalism and ethics
- Capillary puncture
- Universal precautions
- Proper tourniquet application
- Blood collection equipment
- Sample handling
- Needlestick safety
- Phlebotomy documentation
- Patient identification
- Skin puncture technique
- Venipuncture
- Patient care
- Patient confidentiality
- Patient support
- Health and safety
- HIPAA
- Patient preparation
- Quality assurance
- Recording data
- Communication
- Sanitation and sterilization
- Proper labeling
- Venipuncture and capillary puncture
- Blood collection
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Butterfly venipuncture
- Excellent communication
- HIPAA regulations
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Certified in CPR/AED
- Finger stick method
Certification
BLS/CPR/AED certified
Timeline
Order Puller
Hobby Lobby Warehouse
09.2024 - 12.2025
Department Supervisor
Lowes Home Improvment
03.2023 - 08.2024
High School Diploma -
John F. Kennedy High
Phlebotomy
Phlebotomy Training Specialists