Celina Colon

• Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• In charge of front desk security checking bags maing sure that the company was a safe environment for individuals of all ages
• Took questions over phone and through email, recording guest information in computer system and verifying details.

• Helped teacher prepare instructional material and displays.
• Interactive STEM skills lab activities;

- DNA extraction

- Science and Physics Simulations

- Built moving robots

- Analyzed different case studies of chromosomal abnormalities

- Experimenting with carbs, lipids, proteins, and nucleic acids to discover its presence in an unknown solution.

- Comparing healthy and cancerous lung and liver cells through microscopes

• Tours of UT Austin, Texas Women's Uni., and TCU and research facilities such as Lockheed Martin
• Speakers from a variety of STEM field and professional peer mentorship/networking

• Promoted positive relationships between mentees and elementary students to encourage social resilience and connection.
• Assisted mentees in setting and achieving educational and career goals to encourage independence.
• Allowed kids to develop self-confidence and positive self-image when creating mini STEM inventions
• Regularly assessed progress and provided feedback to support continued development.

• Provided dedicated support and timely issue resolution to clients following successful app launch.
• Delivered weekly progress report to executive staff and informed applicable parties of upcoming milestones.
• Collaborated with kids across diverse backgrounds to contribute to relevant ideas that supported societies needs
• Created the applications with coded languages such as with css, java script, python, html