Celina Cortez
Berwyn,IL
Summary
Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.
Overview
12
12
years of professional experience
Work History
Senior Loan Sales Specialist
Consumers Credit Union
03.2011 - Current
- Develop strong relationships with members/customers through high levels of customer service.
- Assists members/customers in understanding loan terms and conditions to make informed decisions.
- Collaborate with other departments to promptly process loan applications.
- Submit loan applications to underwriter for verification and recommendations.
- Originate, review, process, close, and administer customer loan proposals.
Education
Certificate of Business Management - Business Management
William Rainey Harper College
Palatine, IL06.2015
Skills
- Sales Pipeline Maintenance
- Loan Application Management
- Client Relations
- Loans
- Customer Interaction
- Loan Product Promotion
- Credit Application Review
- Retail Mortgages
- New Product Information
Languages
Spanish
Native or Bilingual
Timeline
Senior Loan Sales Specialist
Consumers Credit Union
03.2011 - Current
Certificate of Business Management - Business Management
William Rainey Harper College
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