Celina Pinedo

Work concerned with the receipt, storage, issuance, and shipping of a volume of varied supplies. Maintain order and supervise the conduct of inmates assigned to the work area; supervise, train and instruct them in their work, and submit periodic written appraisals of their conduct and productivity; prevent escapes and injury by them to themselves or others or to property; maintain security of working areas and work materials; inspect premises and search inmates, for contraband such as weapons or illegal drugs; may instruct, lead or supervise inmates and do other related work.

General office duties: Answering phones, maintaining files, and compiling information

Office support: Scheduling appointments, maintaining calendars, and screening mail

Technical work: Operating office machines, such as a computer, copier, and scanner

Record keeping: Maintaining administrative and confidential files, and creating and maintaining scanned and hard-copy files

Correspondence: Preparing correspondence, memos, labels, envelopes, and address lists

Proofreading: Reviewing and proofreading materials for spelling, grammar, and sentence structures

Policies: Updating policies and procedures, and expanding knowledge of policies, rules, and regulations

Direct supervision: Assigning tasks to inmates based on their abilities and security classification, monitoring their work performance, and ensuring compliance with work details

Disciplinary actions: Enforcing facility rules, documenting inmate infractions, and responding to disciplinary issues by initiating appropriate actions as per policy

Communication: Maintaining clear communication with inmates, staff, and other departments regarding inmate behavior, issues, and necessary updates

Training and orientation: Providing new inmates with facility rules and procedures, explaining work expectations, and addressing any questions they may have

Use SOMS to track attendance, evaluations, work hours and pay.

BIS: creating purchase requisitions, orders, communicating with vendors

Setting modulars throughout the store according to the individual modular's cover letters.

Following planograms to accurately reset modulars.

Remove all deleted merchandise from the modular section.

Work with and communicate with team members.

Maintain area merchandise presentation and inventory accuracy by leading and guiding teams in receiving, stocking, and rotating merchandise.

Removing damaged goods.

Setting up, cleaning, and organizing product and displays.

Zoning the sales area.

Signing and pricing merchandise.

Completing merchandise bin audits.

Securing fragile and high theft merchandise.

Ensure customer satisfaction by greeting and answering questions.

Tour department to ensure it meets customers' expectations.

Supervise team ranging from 5-40 employees

Communicate, take direction at all levels and turn it into action.

Review reports to determine level of customer satisfaction.

Review reports to balance profit and loss.

Deal with customers who filed complaints and help them resolve their issues.

Ensure a positive work environment and lead by example for other employees.

Ensure associates are trained in current procedures.

foster a positive work environment.

Work to resolve customer complaints.

Grow department sales and meeting performance goals.

Conduct interviews as necessary to meet staff demands.

Execute Walmart pickup plan in the store by updating operations board with key performance indicators.

Audit customer order to ensure they are fulfilled correctly.

Ensure equipment is available and ready for associates.

Maintain awareness of the Walmart Pickup strategy and execution goals.

Evaluate performance and processes and determine their impact on the total store.

Ensure department is properly staffed.

Provide advice, feedback, and support to ensure timelines and work quality is achieved.

Provide customer service by acknowledging the customer.

Identify customer needs.

Assist with purchasing decisions.

Collect payments by accepting cash check or charge.

Resolve customer issues and concerns.

Maintain a safe shopping environment.

Maintained high standards of customer service during high volume fast paced operations.

Mastered point of service computer system for automated order taking.

Handled currency transactions quickly and accurately.

Followed procedures for safe food preparation, assembly and presentation.

Communicated clearly and positively with coworkers and managers.

Consistently clean to ensure maximum satisfaction and convenience.