NICKEY JO TUCKER
Hill Regional Hospital
Whitney,TX
18
years of professional experience
To build a successful long-term career in management where I can apply my education, strengthen my leadership and communication skills, and contribute to organizational growth and success. I plan to complete my bachelor’s degree in December 2026 and pursue a master’s degree to further develop my knowledge, qualifications, and professional expertise. I am committed to continuous learning, professional growth, and taking on new challenges that will prepare me to lead teams, make effective decisions, and positively impact the organization I serve.
Work History
Materials Supervisor
11 Months- Supervised daily operations of the materials management department, overseeing inventory, purchasing, receiving, and distribution of medical and non-medical supplies.
- Investigated and resolved supply chain issues, backorders, and emergency shortages to minimize disruptions to patient care.
- Managed equipment and supply recalls, ensuring prompt removal and replacement in accordance with manufacturer and regulatory guidelines.
- Processed invoices and generated purchase orders for supplies.
- Engaged with vendors to address and rectify billing discrepancies.
- Implemented efficient inventory tracking systems to minimize waste and enhance supply chain accuracy.
- complete monthly KPI/ERP reports
Operations Coordinator - Surgery
1 Year 4 Months- Managing Surgical supplies ordering supplies through vendors
- Developed training materials and conducted sessions to onboard new staff effectively, fostering team integration.
- Communicated with nurses and doctors to resolve issues and streamline operations
- Stocked operating rooms with necessary supplies and core areas
- Communicate with reps for updated oricing pr new products
- Use KPIs to handle daily ordering
- Coordinated daily operational activities to ensure seamless workflow and efficient service delivery.
- Managed scheduling and resource allocation to optimize team performance and meet departmental goals.
Inventory Clerk
4 Years 5 Months- Processed requisition orders efficiently
- Coordinated bed orders to maintain optimal supply levels
- Stocking supplies in the warehouse
- Received and processed phone orders
- Managed inventory levels to ensure optimal stock availability and prevent shortages.
- Coordinated daily inventory audits to maintain accuracy and compliance with company standards.
Tech Support
2 Years 4 Months- Responded to provider inquiries
- Navigating members through the Blue Cross Blue Shield online website
- Provided members with local physician information to facilitate access to healthcare services
- Unlock and provide new passwords to members' locked accounts
- Delivered exceptional customer support through various communication channels, ensuring timely issue resolution.
- Assisted customers with product inquiries and order tracking, enhancing overall satisfaction.
Production Worker & Front Office Receptionist
6 Years- Coordinated client appointments and provided setup instructions for canopy installation and removal
- Learned operation of industrial-grade sewing machine in production environment.
- Acquired training in plastic welding techniques for manufacturing processes.
- Trained in plastic welding
- Manage client appointments/provide detailed instructions to clients for set up/set down of canopies
Education
Bachelor of Arts - Business Management
- Honoree of Omega Nu Lambda National Honor Society
- Awarded National Honor Society of Leadership
- Awarded Certificate of Technology in management skills
- Tarleton Pride Scholarship awarded
- Tarleton Career enrichment Scholarship awarded
- Transfer Scholarship awarded
- Regent's Trailblazer grant award
Associate of Applied Science - Business Management
Skills
Procurement processes
Warehouse operations
Warehouse logistics
Supply chain problem-solving
Materials planning
Logistics management
Inventory decision-making
Operational efficiency
Cost reduction
Cross-functional collaboration
Problem-solving
Analytical skills
Time management
Attention to detail
Effective communication
Excellent communication
Critical thinking
Computer skills
Employee supervision
Supply inventory
Professionalism
Quality control
MS office
Inventory management
Quality assurance
Vendor relationships
Timeline
Materials Supervisor
Hill Regional Hospital
09.2025 - CurrentRead More
Operations Coordinator - Surgery
Ascension Providence
05.2024 - 09.2025Read More
Inventory Clerk
Ascension Providence
12.2019 - 05.2024Read More
Tech Support
TTeC (Blue Cross Blue Shield)
02.2015 - 06.2017Read More
Production Worker & Front Office Receptionist
O’Henry Productions
01.2009 - 01.2015Read More
Tarleton State University
Bachelor of Arts from Business Management
Read More
Hill College
Associate of Applied Science from Business Management
Read More