Celina Salas
Houston
Summary
Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over 14 years of related experience. Experienced in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Excellent problem-solver and clear communicator with positive and upbeat personality. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Unit Secretary
The Woman's Hospital Of Texas HCA Healthcare
08.2010 - Current
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
- Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Reduced administrative burden for nurses, allowing more time for patient care, by taking over clerical duties.
CNA
The Woman's Hospital Of Texas HCA Healthcare
02.2004 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Education
High School Diploma -
Austin High School
Houston, TXNo Degree - Business Administration
University of Houston
Houston, TXNo Degree - Nursing
Houston Community College
Houston, TXSkills
- Incoming Call Reception
- Customer Service
- Telephone reception
- HIPAA Compliance Understanding
- Healthcare Industry Knowledge
- Patient chart maintenance
- Strong Organization
- Conflict resolution techniques
- Nursing unit operations
- Collaboration and Teamwork
- Supply Ordering
- Computer Proficiency
- Employee Scheduling
- BLS Certified
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Unit Secretary
The Woman's Hospital Of Texas HCA Healthcare
08.2010 - Current
CNA
The Woman's Hospital Of Texas HCA Healthcare
02.2004 - Current
High School Diploma -
Austin High School
No Degree - Business Administration
University of Houston
No Degree - Nursing
Houston Community College
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
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