Ronnelle Howard
Summary
Proven achiever with extensive experience at HCA Woman's Hospital of Texas, adept in schedule coordination and problem-solving. Demonstrated success in enhancing patient scheduling efficiency and fostering teamwork. Skilled in HIPAA compliance and critical thinking, significantly improved operational workflows without compromising patient care.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Surgery Scheduler
HCA Woman's Hospital Of Texas
01.2019 - Current
- Handled surgery requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Arranged pre-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Developed relationships with referring physicians'' offices, fostering strong communication channels that benefited both parties in coordinating patient care.
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Work closely with management making sure we can accommodate surgeon's request.
- Daily communication with registration team to decrease patient cancellations.
- Holds monthly meeting on patience cancellations
- Daily payroll with staff and agency staff
Surgical Technologist-Certified
HCA Woman's Hospital Of Texas
10.2000 - Current
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
- Supported smooth transitions between surgeries by promptly preparing the operating room for subsequent cases.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
- Demonstrated exceptional adaptability when faced with unexpected challenges or changes during surgery, responding quickly without compromising patient safety or procedural success.
- Participated in ongoing professional development opportunities, staying current on best practices within the field of surgical technology.
- Delivered exemplary assistance and support to surgeons during general, gynecological and plastic surgery procedures.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
Materials Specialist
HCA Woman's Hospital Of Texas
01.2016 - 01.2017
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Performed daily floor walks pulled and put up cases for next day and resolve material issues.
- Forecasted materials replenishment of items in the operating room
- Collaborated with shipping department staff to facilitate materials returns to correct vendors especially breast implants
Clinical Instructor
Houston Community College System
06.2007 - 05.2009
- Supervised students when administering medications to maintain patient safety.
- Provided immediate and constructive feedback to students individually and as group.
- Supervised students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
Staffing Coordinator
Texas Orthopedic Hospital
01.1995 - 10.2000
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Organized paperwork such as charts and reports for office and patient needs.
Education
Associate of Applied Science - Surgical Technology
San Jacinto College District
Pasadena, TX10.2000
Skills
- Schedule Coordination
- HIPAA Compliance
- Procedure Knowledge
- Maintaining confidentiality
- Patient Scheduling
- Problem-Solving
- Collaboration and Teamwork
- Clerical Support
- Critical Thinking
- Adaptable and Flexible
Certification
- Certified Surgical Technician
Timeline
Surgery Scheduler
HCA Woman's Hospital Of Texas
01.2019 - Current
Materials Specialist
HCA Woman's Hospital Of Texas
01.2016 - 01.2017
Clinical Instructor
Houston Community College System
06.2007 - 05.2009
Surgical Technologist-Certified
HCA Woman's Hospital Of Texas
10.2000 - Current
Staffing Coordinator
Texas Orthopedic Hospital
01.1995 - 10.2000
Associate of Applied Science - Surgical Technology
San Jacinto College District
- Certified Surgical Technician
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