Celina Smith
Fort Worth,TX
Summary
Enthusiastic Stay-at- home mom willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
23
23
years of professional experience
Work History
Shipping Clerk
Dick's Sporting Goods, Inc
08.2019 - 01.2022
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reviewed order data to verify transactions and shipping dates.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Administrative Assistant
Dick's Sporting Goods, Inc
08.2017 - 08.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Payroll Specialist
Progressive Nursing Staffers
05.1999 - 05.2006
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Education
No Degree -
Northern Virgina Community College
Dumfries, VAHigh School Diploma -
Potomac Senior High School
Dumfries, VA06.1994
Skills
- Shipping and receiving
- Workplace Cleanliness
- Shipping Software
- Loading and unloading
Timeline
Shipping Clerk
Dick's Sporting Goods, Inc
08.2019 - 01.2022
Administrative Assistant
Dick's Sporting Goods, Inc
08.2017 - 08.2018
Payroll Specialist
Progressive Nursing Staffers
05.1999 - 05.2006
No Degree -
Northern Virgina Community College
High School Diploma -
Potomac Senior High School
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