Celine Fakih
Orlando,FL
Summary
Top-performing, motivated, and results driven professional with experience in business ownership, sales and customer service. Became the youngest owner of a vendor-operated office at age 19, managing daily operations, overseeing high-volume sales, and building strong client relationships. Skilled in over the phone sales as well as face to face, leadership team collaboration and problem-solving, with a proven track record of exceeding revenue goals. Strong work ethic, dedication, and commitment to delivering exceptional customer experiences. Previous experience in a family-owned restaurant developed early skills in multitasking, communication, and customer care. Currently pursuing college studies in Pre-law/Legal studies, combining academic knowledge with real-world business and people skills.
Overview
3
3
years of professional experience
Work History
BUSSINESS OWNER & VENDOR
ULTIMATIVE VACATION STAYS
ORLANDO
12.2024 - 01.2026
- Managed daily operations of an owner- operated office as an independent vendor.
- Generated and maintained hundreds of thousands of dollars in sales, consistently ranking as a top-performing sales agent.
- Promoted to office owner at age 19 within six months due to outstanding performance.
- conducted high-volume phone sales, speaking with thousands of clients and closing deals efficiently.
- Delivered exceptional customer service building long-term client relationships and maintaining high satisfaction.
- Demonstrated strong leadership and management skills, ensuring smooth office operations and effective team work.
- Collaborated with team members to meet and exceed sales and service goals.
- Built trust with customer through professionalism, empathy, and clear communication.
- Recognized for strong work ethic, dedication, reliability, and positive attitude.
- consistently exceed customer expectations by following through and delivering results.
Retail Sales Associate
VIP DISCOUNT OUTLET
Kissimmee, FL
12.2023 - 08.2024
- Delivered exceptional customer by assisting customers with product selection, questions , and purchases.
- Processed cash, card, and digital transactions accurately in a fast-paced environment.
- Maintained an organized , clean , and visually appealing sales floor.
- Built positive relationships with customers to ensure satisfaction and repeat business.
- Demonstrated strong communication , team-work, and problem- solving skills.
- Met sales goals while prioritizing a friendly and welcoming customer experience.
- Handled customer concerns professionally and resolved issues efficiently.
- Recognized for reliability , strong work ethic, and positive attitude.
WAITRESS (Family Owned)
TOWN AND COUNTRY DINER
Ocala, FL
01.2023 - 08.2023
- Learned teamwork, multitasking, and responsibility starting at age 15.
- Provided exceptional customer service in fast-paced environment.
- Accurately processed orders and handled cash transactions efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and utensils.
- Adapted quickly to changing customer needs and preferences.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
High School Diploma -
OLYMPIA HIGH SCHOOL
Orlando, FLAssociate of Applied Arts ( IN PROGRESS) - Pre-law
Valencia College
Orlando, FL05-2029
Skills
- Sales & Business development
- Top-performing client relations
- Customer service & relationship management
- Phone sales
- Team leadership
- Office management
- Organization
- communication
- Work ethic
- Reliability
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Professional Working
Russian
Limited Working
Timeline
BUSSINESS OWNER & VENDOR
ULTIMATIVE VACATION STAYS
12.2024 - 01.2026
Retail Sales Associate
VIP DISCOUNT OUTLET
12.2023 - 08.2024
WAITRESS (Family Owned)
TOWN AND COUNTRY DINER
01.2023 - 08.2023
High School Diploma -
OLYMPIA HIGH SCHOOL
Associate of Applied Arts ( IN PROGRESS) - Pre-law
Valencia College