Summary
Overview
Work History
Education
Skills
Timeline
Generic

Irene Coronado

Pomona,CA

Summary

Promoting awareness of the most recent hair and skincare trends. Master Cosmetologist with excellent technique and precision performing a variety of beauty services. Inspired by a passion for aesthetic improvement and a desire to provide excellent customer service. Record keeper who is well-organized and has excellent time management and relationship-building skills. Cutting and processing techniques are second nature to her, and she specializes in cutting-edge styles and corrective color. Fast worker with a passion for modern beauty techniques and trends. Willing to work long hours to ensure that customers are satisfied clients who receive personalized attention when dealing with hair loss. Trend expert. Cosmetology industry exposure. Highlights and lowlights. Sales expertise. California Licensed Cosmetologist. Customer consultation. Shoot arrangements. Business Strategy. Inventory control. Staff management. Highly motivated self-starter. Waxing service provider. Hair styling. Photography expertise. Customer buying habits. Knowledge of color space theory. Marketing familiarity. Strong leader. Sale expertise. Hair maintenance expert. Customer service. Advanced communication skills. Highly motivated professional wiith21 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

12
12
years of professional experience

Work History

Bussiness Owner Independent Contractor

Hair Gypsi
La Verne
06.2012 - Current
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries
  • Conducted an initial client assessment and analysis to begin the research process
  • Validated schematic designs working alongside hardware engineers
  • Answered an average of 400 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers
  • Promptly informed the leadership team of any violations of store policies
  • Answered questions about store policies and concerns to support positive customer experiences
  • Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look
  • Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts
  • Maintained a friendly and professional demeanor when dealing with customers
  • Assigned work to employees based on their shift requirements, individual strengths, and special training.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Pre-booked future appointments to increase repeat business.

Teacher` Immigration

David and Margret Youth and Family Services
Pomona, CA
06.2022 - 04.2024
  • Keep my work areas tidy
  • Answered an average of 400 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products
  • I've been a licensed cosmetologist for over 16 years and have a deep passion in the beauty industry, I strive to keep every client satisfied
  • I began having a deep passion on a healthy scalp and proper hair care
  • After seeing over time a COVID patients after affects it has taken a large number of my clients' hair stands, my clients are now thinning!! So with that said, I began to research and solve the issue by running into your company
  • To answer your question I have a deep passion with hair services color correction, extensions, men cuts
  • I also am number one in sales and marketing
  • Online booking following up customer with a hair plan, great communication, love dealing with high expectation clients, best compliments are when a client say I exceeded their vision! Hair cuts style, extensions, men grooming beards, booking, customer online booking following up customer with a hair plan, great communication, love dealing with high expectation clients, best compliments are when a client say I exceeded their vision!, online networking, customer service customer inquiries, resolving problems, and informing customers about new products
  • Retail sales and marketing.
  • Developed and deepened productive relationships with partner organizations to improve functions and fundraising abilities.
  • Organized appointments for clients seeking assistance with their immigration matters.
  • Answered inquiries from clients regarding their immigration status or application progress.
  • Compiled and maintained records of all immigrants' documents.
  • Coordinated meetings between lawyers, clients, and other stakeholders.
  • Gathered details from clients during initial intake and follow-up calls and visits.
  • Authored letters, built spreadsheets and generated reports.
  • Reviewed applications for accuracy before submitting them to government agencies.
  • Developed training materials for new employees on how to properly handle an immigrant's case file.
  • Managed range of administrative tasks by answering phones and responding to emails to keep office functioning.
  • Prepared case files, including gathering evidence and other relevant information.

Education

Certified - Medical Assisting

American career collage
01.2012

Certified - Cosmetology

Marínelo school of beauty
01.2005

Some College (No Degree) - Retail Sales And Marketing

Canyon Moreno
Moreno Valley, CA

Skills

  • Budget Administration
  • Marketing tactics
  • Business Management
  • Customer Relations
  • Sales Leadership
  • Sales management
  • Employee Development
  • Staff hiring
  • Consulting
  • Life cycle project management
  • Design coordination
  • Marketing
  • Human Resource Management

Timeline

Teacher` Immigration

David and Margret Youth and Family Services
06.2022 - 04.2024

Bussiness Owner Independent Contractor

Hair Gypsi
06.2012 - Current

Certified - Medical Assisting

American career collage

Certified - Cosmetology

Marínelo school of beauty

Some College (No Degree) - Retail Sales And Marketing

Canyon Moreno
Irene Coronado