Summary
Work History
Education
Skills
Timeline
Generic
Celissa Jeanty Jean Baptiste

Celissa Jeanty Jean Baptiste

Indianapolis,IN

Summary

Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Work History

Customer Service Expeditor

Shipping and Packaging - SCI Logistics
Indianapolis, IN
08.2024 - Current
  • Maintained updated records of customer interactions and transactions.
  • Resolved customer issues by providing solutions that met their needs and expectations.
  • Identified areas where processes can be improved or automated using technology solutions.

Education

Some College (No Degree) - Classical School

Lycee Wolson Chanssy Haiti
Jacmel, Haiti

Skills

  • Complaint handling
  • Call center experience
  • CRM software
  • Strong leadership
  • Computer skills
  • Warehousing functions
  • Emotional intelligence
  • Vendor relationship management
  • Warehouse operations
  • Product and service sales
  • Receiving support
  • [Language] fluency
  • Relationship building
  • Effective communication
  • Adaptability
  • Teamwork skills
  • Client assessment
  • Team collaboration

Timeline

Customer Service Expeditor

Shipping and Packaging - SCI Logistics
08.2024 - Current

Some College (No Degree) - Classical School

Lycee Wolson Chanssy Haiti

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Celissa Jeanty Jean Baptiste