Celenia Morales
Los Angeles,US
Summary
Dedicated team member with excellent communication skills and a pleasant demeanor. Good listening skills combined with a detail-oriented and attentive nature. Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals.
Overview
3
3
years of professional experience
Work History
Cashier
Marshalls
Los Angeles, CA
08.2023 - 12.2023
- Used suggestive selling techniques to promote add-on sales.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Processed customer payments quickly and returned exact change and receipts.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Cashier
San Antonio Winery
Los Angeles, US
04.2021 - 09.2022
- Cash register operations, product recommendations and advertising, knowledge about wine, order taking, outgoing and enthusiastic
- Provided excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Efficiently and accurately processed a large number of transactions
- Kept well-stocked cashier lanes and store shelves to promote strong sales.
Kitchen Worker
San Antonio Winery
Los Angeles, US
04.2021 - 09.2022
- Provided exceptional customer service and drove retention by communicating accurate information about promotions, customer programs, and products
- Restocked various stations, including the buffet, salad bar, and service areas, after organizing, arranging, and restocking them
- Ensured proper handling and preservation methods while packaging and storing food products.
Education
Some College (No Degree) -
Los Angeles City College
Los Angeles, CASkills
- Celenia Morales
- (213) 709-2703
- 2k16morales98@gmailcom
- Can manage high volume transactions
- Excellent Verbal Communication
- Customer Service
- Cash Handling
- Cleaning and Sanitizing
- Product Recommendations
- POS Systems
- Customer Assistance
- Retail Merchandising
- Organizational Abilities
Languages
English
Professional
Spanish
Professional
Timeline
Cashier
Marshalls
08.2023 - 12.2023
Cashier
San Antonio Winery
04.2021 - 09.2022
Kitchen Worker
San Antonio Winery
04.2021 - 09.2022
Some College (No Degree) -
Los Angeles City College
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