Johnny Ceasar
Los Angeles
Summary
Hospitality and customer service professional with experience in luxury service, food and beverage, and asset protection, skilled in guest care, safety, and teamwork.
Overview
2
2
years of professional experience
Work History
Cashier
Walgreens
Chicago
10.2025 - Current
- Operated cash registers, processed cash, credit, and debit transactions with accuracy
- Provided friendly and efficient customer service at checkout
- Assisted customers with purchases, returns, and inquiries in a professional manner
- Balanced cash drawers and handled payments with attention to detail
- Bagged groceries and ensured items were handled with care
- Maintained cleanliness and organization of checkout lanes and work areas
Server/Host
Hornblower Cruises
Chicago
07.2025 - 09.2025
- Provided exceptional customer service by assisting patrons with transactions, fostering a welcoming environment and enhancing loyalty.
- Provided exceptional customer service to guests aboard dining and sightseeing cruises, ensuring a welcoming and enjoyable experience
- Greeted, seated, and managed guest flow as a host, maintaining an organized boarding and dining process
- Served food and beverages efficiently in a fast-paced, high-volume environment while maintaining quality standards
- Explained menus, packages, and cruise details to guests and answered questions professionally
- Handled cash and credit card transactions accurately, including POS system use
- Collaborated with kitchen and service staff to ensure timely service and guest satisfaction
Banquet Server
The Pendry
Chicago
08.2024 - 07.2025
- Delivered high-level, attentive service for upscale events including weddings, corporate functions, and private dinners
- Set up and broke down banquet rooms according to detailed event orders (BEOs), including table settings, décor, and seating arrangements
- Served plated meals, buffet service, and passed hors d'oeuvres with precision and professionalism
- Provided wine, cocktail, and beverage service while adhering to responsible alcohol service standards
- Anticipated guest needs and responded promptly to requests to ensure a polished, luxury experience
- Delivered exceptional service to guests, ensuring memorable experiences and fostering positive feedback.
Cashier
Jewel Osco
Chicago
04.2024 - 07.2024
- Greeted customers warmly and provided excellent service, assisting with questions and locating products
- Accurately scanned and processed purchases, returns, and exchanges while handling cash, credit, and digital payments
- Maintained clean and organized checkout areas, ensuring a pleasant shopping experience
- Resolved customer issues and concerns professionally to ensure satisfaction and repeat business
Team Member
Sweetgreen
Chicago
02.2024 - 04.2024
- Provided friendly and efficient customer service while taking orders and answering menu questions
- Prepared and assembled salads and bowls according to company standards and guest preferences
- Maintained a clean and organized work area, following food safety and sanitation guidelines
- Assisted with restocking ingredients, supplies, and packaging to ensure smooth operations
- Handled cash, credit, and mobile transactions accurately at the register
- Supported teammates in high-volume, fast-paced shifts to meet customer demand
- Delivered exceptional customer service, accurately fulfilling custom deli orders while maintaining a friendly, professional demeanor
- Ensured strict adherence to food safety, sanitation, and quality standards for all prepared foods
- Skillfully prepared and presented sandwiches, platters, and specialty items with attention to detail and presentation
- Efficiently managed inventory, restocked displays, and collaborated with team members to maintain smooth operations during peak hours
Deli Associate
Walmart
Chicago
10.2023 - 01.2024
- Prepared and served deli products, such as meats, cheeses, salads, and sandwiches, according to customer specifications.
- Maintained food safety and sanitation standards, including proper handling, storage, and labeling of deli items.
- Operated deli equipment, such as slicers, scales, and ovens, safely and efficiently.
- Assisted customers with product selection, providing recommendations, and answering questions about items.
- Completed daily cleaning tasks, including sanitizing workstations, cutting boards, and utensils.
- Followed company policies for portion control, waste reduction, and quality assurance.
- Assisted customers with product selection and special requests.
Education
High School Diploma -
William H Wells
Chicago, IL05.2023
Skills
- Food service
- Crowd Management
- Cash Handling
- POS Systems
- Restaurant experience
- Customer Service
- Guest Relations
- Adaptability
- Hospitality
- Luxury Service Standards
Timeline
Cashier
Walgreens
10.2025 - Current
Server/Host
Hornblower Cruises
07.2025 - 09.2025
Banquet Server
The Pendry
08.2024 - 07.2025
Cashier
Jewel Osco
04.2024 - 07.2024
Team Member
Sweetgreen
02.2024 - 04.2024
Deli Associate
Walmart
10.2023 - 01.2024
High School Diploma -
William H Wells