Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Quote
Timeline
Hi, I’m

Candice Thomas

Chicago,IL
Candice Thomas

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Friendly and reliable Employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. A Reliable Employee offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Multiple areas and flexible with changing business needs. Committed and hardworking Young Lady with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. High energy employee offering over Number years of Industry experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Responsible Cashier. Sufficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Reliable employee seeking Team Lead position. Offering excellent communication and good judgment. Punctual and honest Team Lead with solid background work environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Motivated Cashier and stocker, Accomplished various tasks daily, including Task, stocking shelves with Product or Service and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Diligent and responsible Employee with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness.

Overview

7
years of professional experience
1
Certification

Work History

Dunkin' Donuts

Cashier
03.2018 - 09.2020

Job overview

  • Processing cash, debit, credit and check transactions using a cash register or other point-of-sale system in a retail environment
  • My duties included but was limited to balancing the cash register, making change, recording purchases, processing returns and scanning items for sale
  • I also did slight maintenance too.

Dollar Tree

Cashier Team Lead
12.2016 - 10.2017

Job overview

  • Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
  • Alleviated customer service needs with policy-appropriate solutions.
  • Mentored new team members on sales software system operation.
  • Operated POS cash register and equipment to collect payments.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Received and processed customer payments.
  • Maintained stock to meet expected customer demand.
  • Restocked and organized merchandise in front lanes.
  • Processed both cash and card purchases and returns.
  • Increased customer loyalty and retention.
  • Trained team members on cash register operation and cash handling.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Quickly and accurately counted drawers at start and end of each shift.

Walmart
8431 S Stewart Ave

Sales Associate
05.2013 - 09.2016

Job overview

  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Contributed to event marketing, sales and brand promotion.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Informed customers of promotions to increase sales productivity and volume.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Solved customer challenges by offering relevant products and services.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Corliss High School

High school diploma

University Overview

Skills

  • Leadership
  • Communication skills
  • Problem management
  • Time management
  • Teamwork
  • Creativity
  • Adaptivity
  • Customer service
  • Patience
  • Flexibility
  • Critical thinking
  • Decision making
  • Cashiering
  • Cash handling
  • Retail sales
  • Serving
  • Food handling
  • Food service
  • Basic math
  • Kitchen experience
  • Coffee experience
  • Food preparation
  • Cleaning
  • Computer operation
  • Guest services
  • Beverage Preparation
  • Money Handling
  • Cash Management
  • Cash Register Systems
  • Issue Resolution
  • Verbal and Written Communication
  • Cash Counting Machine Operations
  • Excellent Memory
  • Station Preparation
  • Cash Drawer Management
  • Product Display
  • Refunds and Exchanges
  • Food Safety Standards
  • Food Preparation and Safety
  • Sandwich Preparation
  • Product Knowledge
  • New Hire Training
  • Data Entry
  • Register Operations
  • Accurate Money Handling
  • Customer Needs Assessment
  • Creative Arts
  • Order Taking
  • Cleaning and Sanitizing
  • Credit and Cash Transactions
  • Product and Service Sales
  • Team Management
  • Preparing Food Items
  • Adaptive and Creative
  • Team Goals
  • Work Area Maintenance
  • Brand Loyalty
  • Display Arrangements
  • Stocking and Replenishing
  • Guest Inquiries
  • Time Management Skills
  • Interactive Communication Skills
  • Positive Reinforcement
  • Compliance Requirements
  • Customer Service
  • Ability to Adapt
  • Training
  • Machinery Upkeep

Accomplishments

Accomplishments
  • Completed manager training program.
  • Supervised team of 6 staff members.
  • Promoted to Team Lead after only 7 months for exceptional performance.

Certification

  • Area of expertise Perc - 06/2017-Active
  • Area of certification -20/Hr training
Availability
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Quote

When we can begin to take our failures nonseriously, it means we are ceasing to be afraid of them. It is of immense importance to learn to laugh at ourselves.
Katherine Mansfield

Timeline

Cashier
Dunkin' Donuts
03.2018 - 09.2020
Cashier Team Lead
Dollar Tree
12.2016 - 10.2017
Sales Associate
Walmart
05.2013 - 09.2016
Corliss High School
High school diploma
Candice Thomas