CENEICE WILLIAMS
Riverdale,IL
Summary
A focused, highly-motivated and quick learner with service-oriented skills looking to take on new challenges. My background in medical case management has provided the ability to cultivate exceptional interpersonal skills that allows me to effectively service any population in need of care. In that regard, it is my goal to contribute my skills in a productive and supportive work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Quality Improvement Specialist
UIC Division of Specialized Care for Children
11.2023 - Current
- Conducts participant record reviews at regional office level to verify compliance with program requirements.
- Provides consultation and policy interpretation to the regional office care coordination teams including assistance with the eligibility process, care coordination activities, termination of eligibility, critical/non-critical incidents, and interaction with involved providers of home care services.
- Facilitate quarterly meeting with regional offices across the state to review and discuss compliance with performance measures.
- Perform annual audits that assure the approved nursing agencies are in compliance with applicable State standards and DSCC regulations.
- Participate in the development and/or amendment of program policies and procedures.
Program Therapist-PRN
Silver Oaks Behavioral Hospital
03.2024 - Current
- Conducted group session for individuals enrolled in the intensive outpatient program for alcohol and substance use.
- Performed assessments to evaluate clients' mental health status, needs and goals every session.
- Supported clients in developing coping skills to help patients manage life challenges and difficulties.
- Conducted follow-up assessments to monitor clients' progress and adjust treatment plans as necessary.
Medical Social Consultant
UIC Division of Specialized Care for Children
07.2018 - 11.2023
- Collected necessary medical and financial information to determine eligibility for wavier and non-waiver home care services
- Developed and implemented a care coordination plan that is participant/family-centered and community-based.
- Participated in interdisciplinary meetings to ensure continuity of care
- Complete and review health and social assessments on a monthly basis to ensure the needs of the participant and their families are being met
- Utilize Power BI to monitor deadlines and audit participant files
- Served as regional office quality support by working directly with the quality improvement team to review and develop corrective action plans
- Adhere to all DSCC and HFS guidelines and policies
Program Coordinator Assistant
UIC Division of Specialized Care for Children
12.2017 - 07.2018
- Maintain an average caseload of over 80 participants enrolled in the Medically Fragile Technology Dependent waiver and non-waiver program
- Compile, maintain and track applicant/recipient data
- Analyze monthly staff reports for regional office
- Conduct phone interviews with families to obtain required information for care coordination
- Transmit medical records to physicians for redetermination of services
Program Manager
Circle Of Support, Inc.
09.2021 - Current
- Assist individuals with intellectual disabilities and their families with accessing community resources
- Complete monthly face-to-face check-ins with families and individuals living independently
- Review annual personal plans and complete implementation strategy for personal plan
- Meet with direct support staff to ensure clients are on track with achieving their annual outcomes
- Assist clients in finding housing or employment as needed
- Ensure family and clients are maintaining medical, dental, vision and psychiatric appointments
Therapist- Internship
Lynne Brouwer Associates
08.2020 - 05.2021
- Provided in-home play therapy to children ages 0-3yrs old enrolled in Illinois' Early Intervention Program
- Assisted families in finding community resources
- Collaborated with other team members in order to provide optional services to clients
- Completed and submitted weekly documentation of each sessions
Education
Master of Science - Social Work
Governors State University
University Park, IL05.2022
Skills
- Motivational Interviewing
- Patient Assessments
- Care Plan Evaluation
- Problem-solving skills
- Clinical Documentation
- Resource Prioritization
- Trauma Informed Care
- Licensed Social Worker
Certification
Licensed Social Worker, 08/2023
Timeline
Program Therapist-PRN
Silver Oaks Behavioral Hospital
03.2024 - Current
Quality Improvement Specialist
UIC Division of Specialized Care for Children
11.2023 - Current
Program Manager
Circle Of Support, Inc.
09.2021 - Current
Therapist- Internship
Lynne Brouwer Associates
08.2020 - 05.2021
Medical Social Consultant
UIC Division of Specialized Care for Children
07.2018 - 11.2023
Program Coordinator Assistant
UIC Division of Specialized Care for Children
12.2017 - 07.2018
Master of Science - Social Work
Governors State University
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