Cenia Smith
Richmond,VA
Summary
Motivational Volunteer experienced in driving community support with proactive approaches. Focused on helping to service delivery to handle growing demands. Reliable team player committed to quickly learning new concepts and skills.
Also heavily organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Completes efficient and well-organized stock replenishment with appealing displays to drive sales. Smoothly locate and palletize desired stock to support timely floor stocking. Driven and team-oriented with good sense of business and customer needs.
Overview
14
14
years of professional experience
Work History
Volunteer
sickle cell walk of norfolk
09.2010 - Current
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
Camp Counselor
Camp Holiday Trails
07.2024 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
- Facilitated increase in camper autonomy by encouraging self-service during meal times and activity selections.
Cashier
Hardee's Restaurant
06.2021 - 07.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Worked closely with front-end staff to assist customers.
- Answered customer inquiries regarding store policies and procedures.
- Discounted purchases by scanning and redeeming coupons.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Some College (No Degree) - History
Old Dominion University
Norfolk, VAAssociate of Science - Nursing Midwifery
Tidewater Community College
Norfolk, VA12-2026
Skills
- Community Engagement
- Volunteer Recruitment
- Event Setup
- Data Entry
- Recordkeeping
- Fundraising
- Flexible Schedule
- Disability Awareness
- Positive Attitude
- Teamwork and Collaboration
- Community Service
- Organized and Efficient
- Attention to Detail
Timeline
Camp Counselor
Camp Holiday Trails
07.2024 - 08.2024
Cashier
Hardee's Restaurant
06.2021 - 07.2021
Volunteer
sickle cell walk of norfolk
09.2010 - Current
Associate of Science - Nursing Midwifery
Tidewater Community College
Some College (No Degree) - History
Old Dominion University
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