Summary
Overview
Work History
Education
Skills
Timeline
Generic

TIRECEA NEWSOM

BIRMINGHAM,UNITED STATES

Summary

Professional with extensive experience in dispatch, healthcare, and security. Proven ability to direct staff and resources effectively, optimizing patient transport and addressing concerns with a flexible approach. Strong team management and problem-solving skills, with a track record of enhancing operational efficiency and patient care. Specialized in medical assistance, record keeping, and clinical procedures, ensuring high productivity and seamless support in healthcare settings. Other specialized skills include conflict resolution and emergency response coordination.

Overview

20
20
years of professional experience

Work History

Certified Medical Assistant

UAB Medicine- Sickle Cell
Birmingham, United States
10.2024 - 05.2025
  • Monitored patient vital signs and documented changes, facilitating timely interventions and ensuring optimal patient outcomes.
  • Assisted with scheduling patient appointments and follow-up visits.
  • Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.

Certified Medical Assistant

St. Thomas Midtown/ Howell Allen Neurosurgery Clinic
Nashville, United States
02.2024 - 10.2024
  • Provided compassionate patient care, ensuring comfort and trust while facilitating effective communication between patients and healthcare teams.
  • Managed electronic health records with precision, enhancing data accuracy and streamlining patient information retrieval processes.
  • Performed blood draws, vaccinations, Covid/Flu tests, EKGs, collected urine samples, pregnancy tests, and chaperoned pap smears.
  • Maintained meticulous records of patient interactions, contributing to a more efficient healthcare delivery process.
  • Enhanced electronic health record management, leading to noticeable improvements in data accuracy and expedited patient information access.
  • Performed administrative duties such as requesting records, scheduling appointments per physician's request and scanning patient records in their chart.
  • Assisted surgeons, optimized patient flow, enhanced clinic efficiency, resolved scheduling issues
  • Streamlined patient flow processes, leading to noticeable reductions in wait times and enhanced overall clinic efficiency.
  • Maintained accurate patient records and documentation, supporting compliance and enhancing the quality of care provided.
  • Collaborated with nursing staff to optimize scheduling, resulting in streamlined operations and enhanced patient satisfaction.

Hospital Dispatcher

St. Thomas Midtown/Compass Group
Nashville, United States
06.2022 - 02.2024
  • Coordinated hospital dispatch operations, ensuring timely response to emergency calls, significantly enhancing patient care outcomes.
  • Monitored and analyzed dispatch metrics, implementing process improvements that led to measurable enhancements in operational efficiency.
  • Maintained accurate logs of dispatch activities and patient statuses, ensuring compliance with hospital protocols and improving overall service quality.
  • Analyzed call volume trends to optimize resource allocation, ensuring timely coverage during peak hours and enhancing operational readiness.

Trainer/Production Technician

Smiledirect/Access Dental Labs
Antioch, Tennessee
01.2019 - 06.2022
  • Developed and delivered training programs for diverse employee groups.
  • Created instructional materials to enhance learning and engagement.
  • Assessed training needs through surveys and interviews with staff.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Explained goals and expectations required of trainees.

DCS Officer

New Visions YDC/State Of Tennessee
Nashville, Tennessee
10.2005 - 08.2013
  • Supervised daily operations to ensure safety and compliance standards were met.
  • Conducted training sessions for new staff on policies and procedures.
  • Implemented behavioral management strategies to support youth development.
  • Maintained accurate records of incidents and daily activities for reporting purposes.
  • Facilitated conflict resolution among youth to promote a positive environment.
  • Monitored facility conditions to ensure a safe and secure environment for all.
  • Participated in regular meetings with upper management regarding progress updates on current initiatives.
  • Supervised subordinate staff in carrying out daily duties and activities.
  • Ensured the security and confidentiality of sensitive information.
  • Transported juvenile students to appointments, to court appearances with use of restraints for safety purposes.

Education

MEDICAL ASSISTANT DIPLOMA -

NATIONAL HEALTHCAREERS ASSOCIATION
NASHVILLE, TN

NAIL TECHNOLOGY DIPLOMA -

Genesis Career College-Lebanon
NASHVILLE, TN

ASSOCIATES OF APPLIED SCIENCE - CRIMINAL JUSTICE

DAYMAR INSTITUTE

Skills

  • Clinical assistance and patient monitoring
  • Electronic health records management
  • Medical terminology expertise
  • Vital signs assessment and monitoring
  • Healthcare compliance and protocols
  • Phlebotomy techniques and practices
  • Insurance verification processes
  • Emergency dispatch and incident reporting
  • Call handling and volume optimization
  • Radio communication skills
  • Verbal and written communication
  • Proficient in Word, Outlook, Excel, Teletracking, Cerner, Citrix, Genisys, Oracle, and AS400

Timeline

Certified Medical Assistant

UAB Medicine- Sickle Cell
10.2024 - 05.2025

Certified Medical Assistant

St. Thomas Midtown/ Howell Allen Neurosurgery Clinic
02.2024 - 10.2024

Hospital Dispatcher

St. Thomas Midtown/Compass Group
06.2022 - 02.2024

Trainer/Production Technician

Smiledirect/Access Dental Labs
01.2019 - 06.2022

DCS Officer

New Visions YDC/State Of Tennessee
10.2005 - 08.2013

MEDICAL ASSISTANT DIPLOMA -

NATIONAL HEALTHCAREERS ASSOCIATION

NAIL TECHNOLOGY DIPLOMA -

Genesis Career College-Lebanon

ASSOCIATES OF APPLIED SCIENCE - CRIMINAL JUSTICE

DAYMAR INSTITUTE

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