Cenovia Almaraz
Waukegan,IL
Summary
- Experienced with a solid background in food service. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
- Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
- Hard working employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Receptionist/Tax Preparer
Marias Tax Service
Waukegan, IL
01.2024 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
- Provided guidance on financial decisions related to taxes.
- Explained complex tax regulations in an easy-to-understand manner for clients' understanding.
Bartender
North Ave Tap
Waukegan, IL
09.2023 - Current
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Bartender/Server
Greentown Tavern
Waukegan, IL
03.2022 - Current
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Bartender/server
Onwentsia Country Club
Lake Forest, IL
08.2021 - 05.2022
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Trained new bartenders on drink preparation and upselling techniques.
Education
GED -
College of Lake County
Waukegan, IL08.2023
Skills
- Suggestive Selling
- Sales Expertise
- POS Operation
- Liquor, Wine, and Food Service
- Cash Handling
- Dining Customer Service
- Food Running
- Menu Memorization
- Inventory
- Engaging personality
- Beverage Preparation
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Receptionist/Tax Preparer
Marias Tax Service
01.2024 - Current
Bartender
North Ave Tap
09.2023 - Current
Bartender/Server
Greentown Tavern
03.2022 - Current
Bartender/server
Onwentsia Country Club
08.2021 - 05.2022
GED -
College of Lake County
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