Bidusi Dhakal
Northlake,Texas
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
Work History
Receptionist/Tax Preparer
H&r Block
Lewisville , TX
01.2024 - Current
- Greeted visitors and provided them with assistance.
- Scheduled and confirmed appointments/meetings for management team using appointment manager.
- Answered incoming calls through teams, took messages, and transferred calls to appropriate departments or personnel.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Scanned various documents through blockwork app.
- Organized cabinet's files and maintained a clean workspace.
SQL Developer
American Marketing and Publishing LLC
06.2023 - 09.2023
- Worked to resolve support tickets in Jira as a developer/data analyst
- Used critical thinking skills to analyze and interpret data in microsoft sql server to find creative business solutions
- Refactored multiple stored procedures, to enhance dynamic logic and to increase the overall performance of the stored procedure
- Created Bonus automation system through stored procedures in Microsoft SQL server, in order to save time for payroll team to process data(bonuses for sales reps) manually in excel
- Proficient in Tableau reporting system
- Proficient in Excel and sheets
- Knowledge on SugarCRM.
Hiring manager
Thamel Beer garden
06.2019 - 08.2023
- Responsible for hiring new staff to the team and managing the restaurant
- Managed all social media platforms like instagram and facebook increasing likes and attraction to the page
- Was able to handle google reviews and any customer complainants and critiques.
Education
Bachelor's degree in Finance -
University of Texas at Arlington
08.2022
Skills
- Administrative Support
- Scheduling
- Office Management
- File Management
- Positive and Professional
- Organization Skills
- Calendar Management
- Multitasking and Prioritization
- Clerical Support
Personal Information
Citizenship: US Citizen
Timeline
Receptionist/Tax Preparer
H&r Block
01.2024 - Current
SQL Developer
American Marketing and Publishing LLC
06.2023 - 09.2023
Hiring manager
Thamel Beer garden
06.2019 - 08.2023
Bachelor's degree in Finance -
University of Texas at Arlington
Similar Profiles
Shari WurglerShari Wurgler
Tax Professional and Team Lead at H&R BlockTax Professional and Team Lead at H&R Block
Jamie GibsonJamie Gibson
Seasonal Customer Service Professional at H&R BlockSeasonal Customer Service Professional at H&R Block
Leslie CrossLeslie Cross
Customer Service Representative at H&r BlockCustomer Service Representative at H&r Block
Abbie MarkosAbbie Markos
Tax Professional at H&r BlockTax Professional at H&r Block
David Keith TupmanDavid Keith Tupman
VP Operations Mexico at VariosystemsVP Operations Mexico at Variosystems