Ceola Harris
Brooklyn,NY
Summary
I am a hardworking and motivated professional with good communication, planning, and prioritization abilities that I have proved via several career opportunities. In have a long history of professional performance. Capable of creating reports and business letters, managing mail, and maintaining tracking spreadsheets. Exceptional leadership abilities combined with competence in optimizing workflow to maximize human capabilities. Also an approachable person with strong communication, problem-solving, and organizing abilities. Passionate about assisting others and have a track record of building effective mentoring connections with students. Promotes a sense of community among inhabitants to assist individuals in times of need.
Overview
8
8
years of professional experience
Work History
Receptionist Administrator
Brooklyn Legal Services
11.2021 - Current
- Handling incoming calls and running switchboard
- Assisting other administrative employees with overflow work such as word processing, data input, and research
- Working alongside lawyers and the executive director
- Board Administration and Support: evaluating, prioritizing, and responding to correspondence; document organization
- Administrative chores that assist executive in their duties.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Scheduled office meetings and client appointments for staff teams.
Resident Assistant
Res Life
08.2018 - 05.2021
- Oversaw dorm floor and made sure residents were comfortable
- Organized floor and Building events for Residents
- Counseled and advised first-year students on academic and personal questions and concerns
- Managed administrative duties: budgeting, maintenance requests, incident reports, and room transfers
- Assisted with RA Interviews and hiring processes for new Resident Assistants.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as a approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
Patient Access Representative
Canton Potsdam Hospital
04.2021 - 05.2021
- Welcomed patients into the emergency room to maintain an organized and welcoming environment
- Recorded each patient's temperature on arrival to upkeep the hospital's COVID-19 regulations
- Triage patients for the emergency room
- Filed patients documents
- Utilized company software to document communication activity with the patient's.
- Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Ambassador
Young Advocates(New York)
02.2021 - 05.2021
- Met with senates biweekly to voice concerns students face in CUNY and SUNY schools
- Created lesson plans for a workshop on the food crisis for students in CUNY
- Advocated for hunger and mental issues for Cuny and SUNY students
- Created surveys and sent them out to programs for students to feel involved with getting their concerns to Congress.
- Participated in university marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos.
- Conducted media relations and responded to media requests for information.
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Strengthened diplomatic relations by organizing various cultural exchange programs and events.
Associate Teacher
Backpack and Binoculars
06.2016 - 08.2018
- Preschool teacher assistant, working with toddlers from diverse backgrounds.
- Chaperoned school trips and playground activities while adhering to strict safety & legal protocols.
- Assisted in implementation of classroom lesson
- Demonstrate empathy while working with special needs children.
- Encouraged creativity and self-expression among students through various art projects and writing assignments, inspiring confidence in their abilities.
- Increased parent involvement through regular communication and conferences, resulting in stronger support for student success.
- Promoted a positive classroom environment by fostering respectful, open communication between students and staff.
Education
Bachelor of Science - Biology
The State University of New York At Potsdam
Potsdam, NY05.2021
Skills
- Excellent written and verbal communication skills
- Proficient in MS office which includes Excel, Word & Powerpoint
- Strong social media skills
- Time Management
- Verbal and written communication
- Problem-Solving
- Supportive
- Multicultural Competence
Activities
- Dance Ensemble Eboard, POTSDAM COLLEGE, 11/2017, 05/2019, Served as Comptroller; promoted to Treasurer second semester, Supervised accounting and financial reporting for the eboard, Assisted in managing travel for the University's Dance Department, Organized school-wide events
- Potsdam Diversity Ambassador and Mentors Program/School Ambassador tour guide, POTSDAM COLLEGE, Advocated for students on campus, Served as a peer mentor for freshmen, Joined a program called Soylia, speaking with other student leaders around the world, Administered tours to families and prospective incoming students
- Biology Club, POTSDAM COLLEGE, Vice President; help run the club alongside the President; give information about biology to students involved in the major and the program
Awards
- President's List Fall 17,19
- Dean's List Spring 2018
- Tribeta Honor Society 2020
Timeline
Receptionist Administrator
Brooklyn Legal Services
11.2021 - Current
Patient Access Representative
Canton Potsdam Hospital
04.2021 - 05.2021
Ambassador
Young Advocates(New York)
02.2021 - 05.2021
Resident Assistant
Res Life
08.2018 - 05.2021
Associate Teacher
Backpack and Binoculars
06.2016 - 08.2018
Bachelor of Science - Biology
The State University of New York At Potsdam
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