CERENITI SHORT
Denton,TX
Summary
I bring to the table over eight years of strong customer care, creative and innovative solutions, professional and relatable communication qualities, and the team skills to transform work environments. I have energy and tenacity to be on time, organized and to work independently or in a group setting. I am teachable and receptive of improved ideas, knowledge and lessons.
Overview
5
5
years of professional experience
Work History
Caregiver/CNA
Teresa's House Assisted Living & Memory Care
08.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Emergency Communications Dispatcher
KingsIII
05.2022 - 08.2024
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Supported public safety efforts by accurately documenting incident details and following established protocols for reporting purposes.
Over the Road Team Driver
Panther Premium Logistics
03.2021 - 04.2022
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Loaded, balanced and secured product to safely transport goods.
- Assisted in the loading and unloading of cargo, ensuring proper handling and securement procedures were followed to prevent damage or loss.
- Completed transfers at hubs and final destinations to keep routes on schedule.
Direct Care Worker/ Patient Care Tech
Hudspeth Regional Center
06.2019 - 03.2021
- Performed, monitored and recorded vital signs, input and output, blood pressure, oxygen, etc and reported changes to nursing staff, ensuring timely medical interventions when necessary
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support along with documenting progress notes on a charting system
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Education
High School Diploma -
Clinton High School
Clinton, MS05.2016
Skills
- CPR Certified
- Critical Thinking
- Police Department Procedures
- Active Listening
- Multitasking and Prioritization
- Works Well Under Pressure
- Call Management
- Time Management
- Problem-Solving
- Documentation and Recordkeeping
- Computer Skills
- Verbal and Written Communication
- Data Entry
- Customer Service
- Patient Care
- Maintaining Call Metrics
- Payment Processing
- Type 40 WPM
Timeline
Caregiver/CNA
Teresa's House Assisted Living & Memory Care
08.2024 - Current
Emergency Communications Dispatcher
KingsIII
05.2022 - 08.2024
Over the Road Team Driver
Panther Premium Logistics
03.2021 - 04.2022
Direct Care Worker/ Patient Care Tech
Hudspeth Regional Center
06.2019 - 03.2021
High School Diploma -
Clinton High School
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