Cerinia Terrell
Kaneohe,HI
Summary
Dynamic operations supervisor with a proven track record at T&R Lawn Systems, excelling in team leadership and customer service. Successfully implemented workflow optimizations, enhancing service quality and efficiency. Skilled in problem-solving and decision-making, fostering a collaborative environment that boosts employee motivation and drives operational success. Looking to find an enjoyable work environment and help my husband provide for our family.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
T&R Lawn Systems
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Amigo Juan
Texarkana, TX
06.2024 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shipping Specialist
Rowe Casa Organics
New Boston, TX
01.2024 - 06.2024
- Implemented a comprehensive tracking system for all shipments, ensuring real-time visibility and accurate delivery estimates.
- Fostered a culture of continuous improvement within the department by encouraging open discussions regarding operational challenges and potential solutions.
- Streamlined order processing workflows, enabling faster turnaround times from order placement to dispatch.
- Played a key role in the successful integration of new software systems for inventory management and order processing, leading to increased visibility and control over the entire supply chain.
Wellness Coordinator
The Joint Chiropractic
Texarkana, TX
06.2023 - 12.2023
- Collected and tracked information about participation and outcomes of individual programs.
- Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices.
- Increased participation in wellness initiatives by effectively promoting and marketing available resources.
- Organized schedules for comprehensive group fitness programs.
- Scheduled sessions with the doctors and handled all money transactions
Education
HS Diploma -
James Bowie High School
Simms, TX05.2023
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Goal setting
- Workflow optimization
- Quality assurance
- Recruitment and hiring
- Verbal and written communication
- Safety procedures
- Equipment management
- Decision-making
- Problem-solving
- Staff management
- Management
- Maintaining compliance
- Employee motivation
- Customer relationship management
Certification
CPR
Timeline
Server
Amigo Juan
06.2024 - 02.2025
Shipping Specialist
Rowe Casa Organics
01.2024 - 06.2024
Wellness Coordinator
The Joint Chiropractic
06.2023 - 12.2023
Supervisor of Operations
T&R Lawn Systems
HS Diploma -
James Bowie High School