Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cerise Tate

Wichita

Summary

Dynamic and dedicated professional with a strong background in customer service at Burger King and Sedgwick County Zoo. Proven ability to enhance guest satisfaction through effective problem-solving and clear communication. Skilled in cash handling and training new team members, consistently contributing to team success and operational efficiency.

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

3
3
years of professional experience

Work History

Team Member

Burger King
07.2024 - Current

Here at Burger King my job is to:

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.

Guest Experience Team Member

Sedgwick County Zoo SSA
05.2022 - Current

Working for SSA at ththe Sedgwick county zoo my job is to, sell memberships, sell tickets, great people as we scan them in, help with any questions, and answering the phone to help people with questions.

  • Enhanced guest satisfaction by addressing and resolving customer inquiries and concerns promptly.
  • Streamlined check-in processes for improved efficiency and reduced wait times for guests.
  • Provided knowledgeable recommendations for local attractions, restaurants, and transportation options to enhance guests'' stay experience.
  • Handled financial transactions accurately, processing payments and refunds as needed.

Education

High School Diploma -

Simons Youth Academy
7700 E Kellogg Dr, Wichita Ks
12.2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Money handling
  • Training and mentoring
  • Order preparation
  • Sales and marketing

Timeline

Team Member

Burger King
07.2024 - Current

Guest Experience Team Member

Sedgwick County Zoo SSA
05.2022 - Current

High School Diploma -

Simons Youth Academy
Cerise Tate