Cerissa Evans
Cincinnati,OH
Summary
Dynamic professional with a proven track record at US Bank Corp, excelling in financial processing and data accuracy. Adept at fostering team collaboration and enhancing productivity through effective communication and problem-solving skills. Committed to maintaining confidentiality and compliance while driving continuous improvement in operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Processing Operations
US Bankcorp
Cincinnati, OH
03.2025 - Current
- Demonstrated self-motivation and accountability in all tasks undertaken.
- Thrived in dynamic, fast-paced environments to enhance team productivity.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Grocery Clerk
Kroger
Cincinnati, OH
08.2020 - 02.2025
- Supported customers in identifying products and addressing inquiries to improve overall satisfaction.
- Oversaw inventory management by conducting regular stock audits and updating records.
- Managed cash register operations, ensuring efficient transaction processing and accurate handling of customer payments.
- Trained new team members on store procedures and best practices for customer service and product handling.
- Led team meetings to discuss sales goals, inventory needs, and customer feedback for continuous improvement.
Education
High School Diploma -
West Clermont High School
Batavia, OH05.2023
Licensed - Cosmetology Program
Scarlet Oaks Career Center
Sharonville, OH05.2023
Skills
- Data Entry & Accuracy
- Financial Processing
- Microsoft Office (Word, Excel)
- Time Management & Multitasking
- Communication & Professionalism
- Problem Solving & Critical Thinking
- Confidentiality & Compliance
- Organization & Record Keeping
- Team Collaboration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Telephone Service - Professionally processed calls, providing information and service to ensure customer satisfaction.
Certification
- Licensed Cosmetologist - 2023-Present
Timeline
Processing Operations
US Bankcorp
03.2025 - Current
Grocery Clerk
Kroger
08.2020 - 02.2025
High School Diploma -
West Clermont High School
Licensed - Cosmetology Program
Scarlet Oaks Career Center